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Field Service Technician
hace 2 meses
**Job Summary**
We are seeking a highly skilled and experienced Field Service Technician to join our team at JBT. As a Field Service Technician, you will be responsible for installing, servicing, and maintaining our equipment to ensure it runs at optimal operating efficiency.
**Key Responsibilities:**
- Conduct inspections, repairs, maintenance, and troubleshooting in customer facilities.
- Provide accurate and detailed service visit reports.
- Create solutions to new technical problems and develop suggestions for continuous improvement.
- Support installations when needed.
- Coordinate technical communication flow inside the JBT organization.
- Participate in creating and applying working procedures for service department tasks.
- Inform of potential improvements and progress.
- Train service staff on customer equipment.
- Respond to technical questions from customers, technicians, and sales force.
- Follow up on jobs and services provided to customers.
- Assist sales departments by providing technical information and customer assistance.
**Requirements:**
- At least 5 years' experience from a similar role or tasks working with equipment as Service/Installation Engineer in the Food/Pharmaceutical/Chemical industry or as Maintenance Technician within the Process industry.
- Strong communication and customer service skills.
- Able to travel and work flexible hours as the job may require, including weekends.
- Good communication skills in English, both written and verbal.
- Self-motivated and able to work under minimum supervision.
- Experience in using Microsoft Office is valued.
- Valid driving license.
**What We Offer:**
- Competitive compensation package.
- A fast-growing company with a diverse and challenging range of tasks in a respectful corporate culture.
- Opportunities for development and growth.