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Field Service Technician
hace 1 mes
Job Summary: We are seeking a highly skilled Field Service Technician to join our team at Thermo Fisher Scientific. As a key member of our Service team, you will be responsible for providing exceptional field service assistance to our customers, ensuring the smooth operation and maintenance of our advanced scientific instruments.
Key Responsibilities:
- Determine root causes of instrument failures and implement successful solutions
- Collaborate with teams from different departments to diagnose and resolve technical issues
- Conduct regular preventative maintenance and calibration of instruments
- Provide world-class customer service, building strong relationships with clients
- Complete detailed service reports and maintain accurate documentation
Requirements:
- Technical bachelor's degree, advanced technical degree or related field
- Minimum of 3 years of experience in field service or a similar role
- Excellent analytical and critical thinking abilities
- Excellent communication and customer service abilities
- Ability to work independently and in a team environment
- Ability to lead priorities
- Driver license and availability to travel
About Thermo Fisher Scientific: Thermo Fisher Scientific is an equal opportunity employer and offers reasonable accommodations for applicants with disabilities. We value diversity and inclusion in the workplace and are committed to creating a welcoming environment for all employees.
