Administrative Assistant
hace 1 mes
Job Summary
CIEE is seeking a highly organized and detail-oriented Receptionist to join our team at the CIEE Center in Madrid. As the first point of contact for CIEE participants and visitors, you will be responsible for providing exceptional customer service, ensuring a welcoming and positive environment, and contributing to the smooth operation of the center.
Key Responsibilities
- Greet and assist CIEE participants and visitors, providing information and support as needed.
- Act as an initial point of contact for general health, safety, and security of CIEE participants, including helping with medical appointments, insurance processes, and lost items.
- Establish a direct contact for students with the appropriate CIEE staff member for specific incident reporting, housing inquiries, academics, and other matters.
- Assist with food catering services, ensuring participants' dietary needs are respected, and clean up at center events and activities.
- Maintain the appearance of shared communal areas and classrooms, ensuring they are clean and tidy.
- Support the Administrative Department with various tasks, including updating internal records, preparing expense reports, and coordinating faculty time tracking.
- Supervise storage, borrowing, and return of remote controls, and assist with sign-up sheets for cultural activities and events.
- Distribute mail, sign for correspondence, and notify students of special deliveries or packages.
- Maintain the classroom calendar and reservations, and enforce security protocols, including fire safety escape routes.
- Ensure the telecommunication system is maintained, and keep IT devices updated, including the center inventory, and support staff with hardware issues.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Proficiency in Microsoft Office and other relevant software.
- Ability to maintain confidentiality and handle sensitive information with discretion.
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