Technical Account Manager

hace 4 días

Madrid, Madrid, España Amazon A tiempo completo
About the Role

As a Technical Account Manager at Amazon, you will be a key member of our Enterprise Support team, responsible for leading our customers' adoption and use of AWS services. This is a unique opportunity to work with a diverse range of customers, from rising startups to large enterprises, and help them achieve their business goals.

Key Responsibilities
  • Develop and execute strategies to drive customer adoption and use of AWS services
  • Provide expert advice on architecture, support strategy, and project launches
  • Assist with operational issues and ensure AWS environments remain healthy and cost-effective
  • Build trusting relationships with customers and understand their business needs and technical challenges
  • Collaborate with AWS Solutions Architects, Business Developers, and Sales Account Managers to deliver exceptional customer experiences
What You'll Gain

As a Technical Account Manager at Amazon, you will have the opportunity to:

  • Develop your technical, consulting, and leadership skills
  • Work with talented cloud technologists and expand your knowledge of AWS products
  • Receive mentorship and gain AWS certifications
  • Contribute to a diverse and inclusive workplace culture
Requirements

To be successful in this role, you will need:

  • 5+ years of technical engineering experience
  • Experience with operational parameters and troubleshooting for two or more of the following: compute, storage, networking, CDN, databases, DevOps, big data and analytics, security, or applications development in a distributed systems environment
  • Internal enterprise or external customer-facing experience with the ability to clearly articulate and present to small and large audiences

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