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Wholesale Operations Specialist
hace 2 meses
Job Summary
We are seeking a highly skilled and experienced Wholesale Operations Specialist to join our team at Loewe. As a key member of our Wholesale Operations team, you will be responsible for providing administrative support to our Wholesale team, as well as serving as an operational liaison between the team and other departments such as Logistics, Merchandising, and Marketing.
Key Responsibilities
- Support wholesale accounts servicing, partnering with regional Wholesale Account Managers to ensure seamless communication and coordination.
- Allocate and distribute merchandise according to clients' collection order and established delivery window, ensuring timely and accurate delivery.
- Calculate, account, and provide information about shipment and invoicing statistics, providing valuable insights to inform business decisions.
- Oversee deliveries and payments, regular updating of sales order and payment recaps to ensure accurate financial records.
- Support the commercial team by providing professional communications with clients, offering them the desired level of service in answering their queries.
- Partner with Merchandising team to request shipment status and effectively communicate to the Wholesale Account Managers any delivery issues, ensuring a smooth and efficient supply chain.
- Be the key wholesale representative in cross-functional conversations, ensuring any changes, dates, or new processes are communicated and adhered to.
Requirements
- Advanced Excel skills, confident in interpreting data to inform business decisions.
- Knowledge of relational databases (SalesForce) to effectively manage and analyze data.
- Naturally proactive and creative problem solver, self-motivated and goal-oriented, with a strong eye for detail and ability to work calmly under pressure and deadlines.
- Proven operational experience in the Fashion industry, including familiarity with wholesale, with a strong understanding of the industry's complexities and nuances.
- Ability to multi-task and manage multiple cross-functional projects simultaneously, with a strong focus on prioritization and time management.
- Collaborative, team player with the ability to work with a diverse range of stakeholders and team members, with excellent communication and interpersonal skills.
- Fluent in English and Spanish, with the ability to communicate effectively with clients and colleagues across different regions and languages.
