Global Director of Digital Engagement

hace 1 semana

Madrid, Madrid, España Organon A tiempo completo
Job Description

Role Overview

Organon is seeking a highly skilled and experienced Global Director of Digital Engagement to join our team. As a key member of our Global Business Services function, you will play a strategic role in shaping and executing Organon's digital engagement within the hybrid/omnichannel ecosystem of channels/strategies.

Main Responsibilities

  • Partner with Global Franchise Leads & Markets to design, plan, support execution, and monitor digital strategies and campaigns.
  • Drive the evolution of digital capabilities to enable Franchises and Markets aspirations by leading the digital requirements and prioritization of the Customer Engagement Value Team and supporting the execution, launch, adoption, and usage.
  • Act as a coach and advisor across all our global markets to understand, support, and challenge their digital engagement plans.
  • Continually evaluate how digital services are delivered across Organon's markets, including assessing business benefits from adjusting the delivery model, also including centralization of selected services.
  • Design and implement any changes to the digital services operating model, in partnership with business stakeholders.
  • Foster change by co-creating new digital experiences/capabilities with stakeholders/markets at the center, contributing to a global to local operating model.
  • Align strategies and actions with the broader omnichannel roadmap, by proactively defining opportunities, risks, and interdependencies with existing or future capabilities (e.g., CRM, Analytics & Content).
  • Champion changes: convene all stakeholders and drive initiatives, essential aspect of the role, it requires proactive leadership in navigating and implementing necessary transformations.
  • Own the roadmap of Web Engagement Capabilities for HCPs (e.g., Organon Pro), aligning it with customer needs and business objectives.
  • Own the roadmap of social media capabilities, ensuring a cohesive and impactful presence in alignment with brands' strategy and compliance.
  • Scout for the next evolution of digital capabilities and challenge the business to elevate to the next level: Continuously evaluate emerging trends and technologies, fostering a culture of innovation and pushing boundaries to maintain competitive advantage.
  • Lead and foster a community of digital and social media leads bringing thought leadership on how to use engagement capabilities and execute campaigns to drive business impact.
  • Lead co-creation efforts with countries around the globe to ensure successful buy-in and change management.
  • Be a strong advocate of value demonstration, measuring the benefits of what we do and how it translates into business impact, while serving as an effective bridge between Business Technology (BT) and business stakeholders.
  • Translate business objectives into engagement and analytics requirements, strategically adding monitoring metrics.
  • Drive continuous improvement initiatives, seeking opportunities to enhance processes and standardize practices.

Your Profile

  • Bachelor's or master's Degree (Innovation or Digital Master preferred).
  • 8+ years of experience in omnichannel marketing, with a focus on digital engagement, Salesforce Marketing Cloud, automation, and recommendation engines, social media, paid channels.
  • Exceptional leadership skills, resilience, and the ability to inspire and drive transformative change while maintaining a steadfast focus on value demonstration.
  • Proficient in influencing and convening stakeholder groups, distilling actionable next steps, and fostering a culture of continuous improvement.
  • Proven experience in managing vendors with a large number of contractors.
  • Strong project management skills and the ability to thrive in a high-pressure environment.
  • Business-oriented, technology, and data-savvy.
  • Consulting experience preferred.
  • Fluent in English; proficiency in additional languages is a plus.

As an equal opportunity employer, we welcome applications from candidates with a diverse background. We are committed to creating an inclusive environment for all our applicants. At Organon Spain, we have a current local Equity Plan that ensures equal treatment and opportunities for all our employees and candidates.

Secondary Job Description

Who We Are:

Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families, and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women's Health, expanding access to leading biosimilars, and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.

As an equal opportunity employer, we welcome applications from candidates with a diverse background. We are committed to creating an inclusive environment for all our applicants.

Annualized Salary Range

Annualized Salary Range (Global)

Annualized Salary Range (Canada)

Please Note: Pay ranges are specific to local market and therefore vary from country to country.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites.

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Number of Openings:

1

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