Spansktalende customer service representant
hace 2 semanas
Jobbbeskrivelse
Vi søker en person som kan kommunisere flittig på norsk og engelsk. Som kundeserviceagent vil du ha ansvar for å gi nøyaktig informasjon til kunder om prosedyrer, tjenester og produkter.
Du må være i stand til å håndtere komplekse tekniske spørsmål eller problemer fra kunder via telefon eller e-post.
Det er også viktig at du kan loggføre og følge opp korrekte og gyldige bestillinger eller forespørsler.
Hva innebærer dette?
- Gi nøyaktig og tydelig informasjon til kunder om prosedyrer, tjenester og produkter.
- Håndtere komplekse tekniske spørsmål eller problemer fra kunder via telefon eller e-post.
- Loggføre og følge opp korrekte og gyldige bestillinger eller forespørsler.
Krav
- Norsk på morsmålsnivå og flytende engelsk.
- Gode kommunikasjonsferdigheter.
- Interesse for å utvikle tekniske ferdigheter.
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