Sales Consultant
hace 1 mes
About the Role
We are seeking a Sales Consultant to join our team in Barcelona La Roca. As a Sales Consultant, you will be responsible for providing excellent customer service, developing and maintaining good product knowledge, and seeking out opportunities to enhance sales and increase growth.
Your Key Responsibilities
- Develop and maintain good product knowledge and provide excellent customer service
- Understand current products, trends, and collections and ensure customers are informed and aware
- Replenish stock and maintain high standards of merchandise and product presentation
- Handle customer complaints, seeking assistance where necessary, and ensure issues are resolved to the satisfaction of the customer and the company
- Keep up to date with customer requirements and operating procedures
- Be aware of daily sales targets and performance against them, using appropriate sales techniques to ensure they are met
- Ensure all procedures and policies are understood and carried out according to those standards
- Personal appearance and presentation must be strictly in line with company standards
- Adhere to Security and Health and Safety regulations
- Open and close the store according to the needs of the business, in line with Company security rules
- Carry out additional duties when and where necessary within the defined levels of responsibility and accountability of the Sales Consultant role
About You
- Previous experience in a similar role
- Experience in a customer service role with face-to-face customer contact
- Ability to adapt to frequent change and a high-pressure environment
- Ability to initiate contact and communication
- Motivated by being a team player with a common goal
- Excellent communication and interpersonal skills with the ability to build and maintain relationships
- A strong team player and considerate of colleagues
- Ability to speak fluently Spanish and English, with a third language highly advantageous
About Us
Balenciaga is committed to fostering a diverse workforce and believes that diversity in all its forms enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors.
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