Customer Service Representative with Swedish Language Skills
hace 4 semanas
We are seeking a skilled Customer Support Agent to join our team at CPM International. As a Customer Support Agent, you will be responsible for handling customer queries over the telephone, email, chat, and social media, and striving for first-contact resolution.
Key Responsibilities:
• Handle customer inquiries and resolve issues in a professional and timely manner
• Develop a sound understanding of the products and services offered by our client
• Offer an omnichannel service to our consumers via telephone, email, chat, and social media
Requirements:
• Fluent level of Swedish with exceptional grammar and spelling skills
• High level of English (both written and spoken)
• Genuine passion for delivering outstanding customer service
• Ability to deal with sensitive calls with empathy
• Strong administrative skills with a keen eye for detail
What We Offer:
• Temporary contract for 3 months with the possibility to be extended
• Full-time position (39 hours/week)
• Competitive salary: €17,537
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