Customer Service Representative with Swedish Language Skills
hace 1 semana
We are seeking a highly skilled Customer Service Representative to join our team at CPM International. As a Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner.
Key Responsibilities:
Handle customer inquiries and resolve issues via phone, email, chat, and social media
Develop a sound understanding of our client's products and services
Collaborate with customers to provide solutions to their problems
Work collaboratively with the team to achieve targets and SLAs
Requirements:
Fluent level of Swedish with exceptional grammar and spelling skills
High level of English (both written and spoken)
Genuine passion for delivering outstanding customer service
Ability to deal with sensitive calls with empathy
Strong administrative skills with a keen eye for detail
What We Offer:
Temporary contract for 3 months with the possibility of extension
Full-time position (39 hours/week)
Competitive salary: €17,537
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