Customer Service Representative With Swedish Language Skills

hace 5 días


Barcelona, Barcelona, España Cpm International A tiempo completo

About CPM International
CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets.

Our Client
Our Client is home to the most loved and trusted hygiene, health, and nutrition brands that people love worldwide and have trusted for generations. They are well-known for their relentless pursuit to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world.

Job Responsibilities
As a Customer Support Agent, you will:

  • Handle customer queries over the telephone, email, chat, and social media and strive for first-contact resolution.
  • Put yourself in our customers' shoes, analyzing their problems and offering them individual solutions.
  • Develop a sound understanding of the products and services offered by our client.
  • Embracing our company values and acting as a brand ambassador.

Requirements
A genuine passion for delivering outstanding customer service is essential. You will also need a fluent level of Swedish with exceptional grammar and spelling skills, as well as a high level of English (Both written and spoken).

Benefits
Our contract includes a salary of €17,537.76 gross per year. You will also be eligible for incentives, paid bank holidays, a hybrid work model, and ongoing training and development opportunities.



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