Technical Support Specialist with Swedish Language Expertise

hace 4 días


Madrid, Madrid, España Toptalent A tiempo completo

Company Overview: Toptalent is a dynamic and creative organization seeking a skilled Technical Support Specialist to join our team.

">

Job Description: As a Technical Support Specialist, you will play a vital role in providing exceptional customer service and resolving IT issues efficiently. Your primary responsibilities will include handling incoming contacts from users via phone calls, chat, and emails regarding IT issues and queries. You will troubleshoot desktop, application-related issues on user machines using remote tools, as well as resolve problems on iOS and Android devices. Additionally, you will determine and isolate the source of computer problems, take ownership of issues from start to resolution, and document resolutions for future reference.

Required Skills and Qualifications: To excel in this role, you should possess native or fluent Swedish language skills, both oral and written. Fluency in English (at least B2 level) is also required. You should have prior experience in Application support/Software development, IT Service Desk, and possess excellent communication skills. Experience with ITSM tools like HPSM, BMC Remedy, Monitoring Tools, CA Service Desk would be advantageous. Knowledge of ITIL processes and procedures would be an added advantage. Furthermore, you should be self-motivated, gain satisfaction from providing excellent customer service, possess problem-solving abilities, strong logical analytics, and be able to multi-task.

Benefits: We offer an excellent remuneration package based on experience, skills, and performance. You will be part of a dynamic and creative team with a positive and friendly atmosphere. Guidance and tools will be provided to help you reach your full potential.

Estimated Salary Range: Based on the location and industry standards, the estimated salary range for this position is between 35,000 - 45,000 EUR per annum, depending on experience and qualifications.



  • Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    Wibit Consulting & Services (Wibitcs) is currently seeking a highly skilled Technical Support Specialist to join their team in Budapest, Hungary. This full-time position offers a competitive remuneration package based on experience and performance.Job Description:The successful candidate will be responsible for handling incoming technical queries from users...

  • IT Support Specialist

    hace 2 semanas


    Madrid, Madrid, España Cross Border Talents A tiempo completo

    Exciting Opportunity in BudapestPosition: Service Desk AnalystLocation: Budapest, HungaryWork Model: Hybrid (blend of on-site and remote)Employment Type: Full-timeWe are seeking a highly skilled IT Support Specialist with fluent Swedish language skills to join our team in Budapest. As a Service Desk Analyst, you will be responsible for providing top-notch...


  • Madrid, Madrid, España David Kennedy Recruitment A tiempo completo

    At David Kennedy Recruitment, we are partnering with a leading Outsourcing/BPO consultancy to find a highly skilled Service Desk Analyst for their Budapest office. This is an excellent opportunity for individuals who possess native-level fluency in Swedish and English (at least B2 level) to join a dynamic team.The successful candidate will be responsible for...


  • Madrid, Madrid, España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is partnering with a leading Outsourcing/BPO consultancy to onboard a Swedish speaking Technical Support Specialist for their Budapest office. Position: Technical Support Specialist Location: Budapest, Hungary Work model: hybrid Employment type: Full-time Remuneration: Estimated base salary of approximately €45,000 - €55,000 per...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    **About Cross Border Talents**We are a dynamic team that offers remote customer care opportunities to individuals who are fluent in German and possess excellent communication skills. Our ideal candidate will provide technical support to our clients via various channels, ensuring a high-quality customer experience.**Job Description:**We are seeking a skilled...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    Company OverviewCross Border Talents is an innovative company that provides exceptional IT support services. We are committed to delivering top-notch solutions that meet the evolving needs of our clients.About the RoleWe are currently seeking a highly skilled Swedish-speaking Service Desk Analyst to join our dynamic team in Budapest, Hungary. As a key member...


  • Madrid, Madrid, España Teleperformance Greece A tiempo completo

    About the Role:We are seeking a highly skilled Sales Support Specialist to join our team at Teleperformance Greece. As a key member of our Nordic Customer Care team, you will play a vital role in providing exceptional customer service and technical support to clients.The successful candidate will have excellent communication and problem-solving skills, as...


  • Madrid, Madrid, España buscojobs España A tiempo completo

    buscojobs España is looking for a skilled Technical Support Specialist with IT Expertise to join their team.About the Role:The purpose of this role is to provide technical support to Aon business entities within the deskside environment. This includes providing administrative IT support, communicating effectively with internal and external parties, and...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    Job OverviewWe are seeking a skilled Customer Support Specialist to join our team in Porto. This role involves providing exceptional customer service to clients via phone, email, and chat.About the RoleProvide timely and professional support to customers in their native language.Troubleshoot and resolve customer issues efficiently.Maintain high levels of...


  • Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    At Wibit Consulting & Services, we are seeking a highly skilled German-Speaking Customer Support Specialist to join our remote team.About the Role:We are thrilled to partner with a top-rated Business Process Outsourcing (BPO) company to recruit talented individuals who possess excellent communication skills in German and English. As a customer support...


  • Madrid, Madrid, España Planet A tiempo completo

    Company OverviewPlanet is a leading technology company that transforms payments by prioritizing customer experience. We offer integrated solutions, including payment processing, VAT refunds, dynamic currency conversion, and merchant services for the Retail and Hospitality sectors worldwide.Job DescriptionWe are seeking a skilled Senior Customer Support...


  • Madrid, Madrid, España Drooms A tiempo completo

    Company Overview\Drooms is a leading provider of innovative solutions for secure data management and collaboration.Salary\$45,000 - 60,000 per year, depending on experience.Job Description\: As a Technical Support Specialist at Drooms, you will play a critical role in ensuring the smooth operation of our data room management services. Your primary...


  • Madrid, Madrid, España Skydweller A tiempo completo

    About Skydweller Aero Inc., a pioneering transatlantic aerospace company, we're developing innovative solar powered aircraft solutions that can achieve perpetual flight. Our cutting-edge technology is based on the longest continuous renewably powered flight program in history.Our team is growing rapidly and we need an experienced IT Specialist to join us as...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    Company Overview:Innovative companies like Cross Border Talents strive for excellence in customer service. This role is an opportunity to join a dynamic team and make a significant impact on our customers.Salary: €40,000 per annum, based on experience and performance.Job Description:As a Technical Support Specialist, you will be responsible for providing...


  • Madrid, Madrid, España David Kennedy Recruitment A tiempo completo

    Job Description:Company OverviewDavid Kennedy Recruitment is a leading recruitment agency specializing in placing top talent in the outsourcing and BPO consultancy industry. We are working with a reputable client who seeks to onboard a skilled Service Desk Analyst for their Budapest office.Salary: The base salary for this position ranges from $40,000 to...


  • Madrid, Madrid, España Hirearchi A tiempo completo

    Job Description:Hirearchi is seeking an experienced IT Support Specialist to join our team in the USA. The successful candidate will possess a strong background in networking and technical support, with a proven track record of delivering excellent service to clients.


  • Madrid, Madrid, España Archard Talent Limited A tiempo completo

    Job OverviewWe are seeking a highly motivated Technical Support Specialist to join our Helpdesk team at Archard Talent Limited. As a key member of our customer support team, you will play a pivotal role in delivering exceptional service and technical expertise to our clients.


  • Madrid, Madrid, España Iqvia Argentina A tiempo completo

    We are seeking a skilled Technical Support Analyst to join our team in Iqvia Argentina. This exciting role will involve providing top-notch support to clients across Europe, troubleshooting technical issues, and working collaboratively with other teams.Company OverviewIqvia is a leading global provider of advanced analytics, technology solutions, and...


  • Madrid, Madrid, España Mjk Connections Llc A tiempo completo

    MJK Connections Llc is seeking a highly skilled Technical Support Specialist for our fully remote team. This role involves providing exceptional support to clients, troubleshooting technical issues, and collaborating with internal departments to ensure seamless service delivery.About the RoleWe are offering an estimated annual salary of $65,000 - $80,000,...


  • Madrid, Madrid, España Cross Border Talents A tiempo completo

    We are seeking a highly skilled Customer Support Professional to join our team at Cross Border Talents. This is a fantastic opportunity for someone passionate about delivering exceptional customer experiences and fluent in German.As a Customer Support Specialist, you will be responsible for providing timely technical assistance to clients via voice, chat,...