Learning Consultant
hace 4 días
We are seeking a highly skilled Learning Advisor to join our team in Madrid. As a key member of our Learning Consultant team, you will play a critical role in delivering exceptional customer experiences for our learners.
Key Responsibilities- Develop in-depth knowledge of our products and services to provide expert guidance to learners.
- Collaborate with internal teams to ensure seamless communication and efficient issue resolution.
- Proactively identify opportunities to optimize internal procedures and improve response quality.
- Provide exceptional customer support through various communication channels.
- 1-4 years of experience in customer-facing roles, preferably in a language learning or support environment.
- Excellent communication skills in German, both written and verbal.
- Advanced level of English proficiency.
- Bachelor's degree in any field.
At goFLUENT, we pride ourselves on our dynamic and innovative work environment. As a member of our team, you can expect:
- A fast-paced and startup-like experience within a secure and growing company.
- Opportunities to learn from top executives and visionaries in the learning and language market.
- A global and vibrant working environment with a diverse team of individuals.
- A comprehensive onboarding program and fast ramp mentoring to ensure your success.
- A world-class learning experience, including access to our 12 business languages.
- Exciting team-building events and a positive work-life balance.
We are a mission-driven company that values diversity, inclusivity, and employee well-being. If you are passionate about delivering exceptional customer experiences and are eager to join a dynamic team, we encourage you to apply.
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