Sports Data Support Specialist
hace 6 días
Company Overview
We Supply Talent is a global leader in providing real-time sports data and analytics solutions. Our innovative products power businesses worldwide with accurate and reliable data.
Job Summary
We are seeking an experienced Technical Support Agent to join our team as a Sports Data Support Specialist. The successful candidate will be responsible for troubleshooting and resolving technical issues related to sports data and analytics products, ensuring smooth service delivery and high customer satisfaction.
Key Responsibilities
- Troubleshoot and resolve technical issues related to sports data and analytics products
- Collaborate with the global team to ensure smooth service delivery and high customer satisfaction
- Use technical expertise to overcome challenges and contribute to the company's success
Requirements
- Experience: Minimum 2 years in technical/customer support roles
- Technical Skills: Familiarity with data structures like JSON, XML, and TCP/IP
- Languages: Native-level Korean and proficient English for communication with the global management team
- Work Mode: Hybrid (2 days in-office, 3 days remote), working from 2pm to 11pm
What We Offer
- Salary: $42,000 - $52,000 per year, depending on experience
- Competitive salary and benefits package
- Opportunity to work in a fast-paced, global environment with a leading sports tech company
- Collaborative and dynamic work environment with a global team
- Professional development opportunities
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