Food and Beverage Service Associate
hace 2 semanas
Rixos Premium Qetaifan Island North is seeking a skilled F&B Attendant to join our team.
Job Summary:We are looking for a friendly and efficient F&B Attendant to provide exceptional service to our guests. The successful candidate will be responsible for delivering a fast, accurate, and efficient food and beverage service, ensuring that our guests have an exceptional experience.
Key Responsibilities:- Welcome and greet guests, ensuring a warm and welcoming atmosphere.
- Suggest and professionally upsell food and beverage products to enhance the guest experience.
- Provide fast, efficient, and accurate service to all guests and colleagues.
- Attend to and accommodate guests' reasonable requests, ensuring all queries are responded to promptly and on time.
- Be knowledgeable about the menu and information about the food and beverage offerings available to answer guests' questions.
- Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately.
- Ensure efficient and safe delivery of all food and beverage orders in line with guest expectations.
- Set up, clear, and promptly service tables after use to ensure that guests can be seated promptly.
- Ensure the restaurant areas are clean and well-presented at all times and assist with cleaning and housekeeping duties as required.
- Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction and ensuring that any guest complaints and comments are reported to management.
- Ensure all charges procedures are carried out according to agreed procedures.
- High School Diploma
- Previous service experience is an asset
- Knowledge about the Point-of-Sale System is an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem-solving abilities
- Basic Food Safety Certificate
- Arabic Speaking is an advantage
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, always remain calm and courteous
We offer a competitive salary and benefits package to the successful candidate.
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