Salesforce Service Cloud Voice Technical Lead
hace 7 días
We are seeking a highly skilled Salesforce Service Cloud Voice Technical Lead to join our team at Omega CRM. As a key member of our innovation team, you will be responsible for leading CTI integrations and associated software in our CRM implementations.
Key responsibilities will include:
- Leadership of CTI integrations and associated software in the different CRM implementations.
- Supporting the sales team in opportunities requiring CTI integration, Contact Centre solutions, Voice and Multichannel solutions.
- Collaboration with the innovation area in the CTI and Voice and Multichannel expertise, evaluating alternatives, proofs of concept or new technologies related to voice in the CRM environment.
- Participation in analysis, documentation, tests and support tasks according to the needs of each project/client.
As a Salesforce Service Cloud Voice Technical Lead, you will have the opportunity to work with different environments/technologies (such as Google, AWS or Microsoft) and will be able to contribute to the development of our team's expertise in CTI environments.
We offer a permanent contract, flexible schedule, and a range of benefits including certifications, home office, and flexible retribution. If you are a motivated and experienced professional looking to take on a new challenge, we encourage you to apply.
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Salesforce Service Cloud Voice Technical Lead
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Alicante, Alicante, España Omega Crm A tiempo completoMain Responsibilities:As a Salesforce Service Cloud Voice Technical Lead at Omega CRM, you will be responsible for leading the implementation and integration of CTI solutions with our CRM platform. This includes collaborating with the sales team to support opportunities requiring CTI integration, contact center solutions, voice, and multichannel...
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Alicante, Alicante, España Omega Crm A tiempo completoMain ResponsibilitiesAs a Salesforce Service Cloud Voice Technical Lead at Omega CRM, you will be responsible for leading the integration of CTI solutions with our CRM implementations. This includes supporting the sales team in opportunities requiring CTI integration, contact centre solutions, voice, and multichannel solutions.You will collaborate with our...
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Alicante, Alicante, España Omega Crm A tiempo completoMain ResponsibilitiesAs a Salesforce Service Cloud Voice Technical Lead at Omega CRM, you will be responsible for leading the integration of CTI solutions with our CRM implementations. This includes supporting the sales team in opportunities requiring CTI integration, contact centre solutions, voice, and multichannel solutions.You will collaborate with our...
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