Recovery Specialist Iberia

hace 4 días


Zaragoza, Zaragoza, España American International Group A tiempo completo

At American International Group, we're seeking a skilled Recovery Specialist Iberia to join our team. In this role, you'll identify and pursue opportunities for recovery/subrogation/salvage across multiple Lines of Business and Products to maximize amounts received from third parties who are wholly responsible or share liability for damages paid to claimants by AIG.

About the Role

As a Recovery Specialist Iberia, you'll work under moderate supervision to:

  • Pro-actively identify recovery opportunities and review assigned claim files to determine if recovery is feasible by investigating and evaluating liability issues according to Best Practice/Procedural guidelines.
  • Coordinate investigations with expert witnesses to review the adequacy of the investigation conducted by claims personnel.
  • Correspond with appropriate parties (experts, attorneys, claims professionals) in accordance with established procedures regarding claim information, notice/demand of payment and related issues.
  • Research, understand and apply state laws that relate to each file and keep management advised of legislative, regulatory, and legal developments which may have an impact on recovery results.
  • Prepare activity reports on files over settlement authority, forecast potential recoveries and update the recoverable amount as needed.
  • Provide customer service assistance to outside organizations and AIG Claims Operation management.
  • Prepare for and attend mediations or pretrial sessions, establishing and maintaining professional working relationships with insureds, claimants, witnesses, lawyers and corporate employees.
  • Develop and maintain good relationships with internal clients and identify, create, and complete recovery training for various lines of business as requested by your manager and stakeholders.
  • Accurately identify and record all financial impact for cases worked in the case management system and assist the Claims & Recovery management as appropriate in ensuring key deliverables and business objectives are met.

Awareness of, and adherence to, GDPR regulations and local laws regarding techniques used for information gathering in countries where operating is essential.


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