Booking Sales Manager with Dutch and German

hace 1 semana


Barcelona, Barcelona, España Boataround A tiempo completo
Job Title: Booking Sales Manager with Dutch and German

We are seeking a highly skilled and multilingual Booking Sales Manager to join our team at Boataround. As a key member of our sales team, you will be responsible for interacting with customers, processing bookings, and providing exceptional customer service.

Responsibilities:
  • Customer Interaction: Engage with customers via phone and email to understand their booking requirements and preferences, providing accurate and timely information about available options, pricing, and terms.
  • Booking Management: Process bookings efficiently using booking systems or software, ensuring accuracy in details such as dates, boat types, amenities, and any special requests.
  • Reservation Handling: Handle boat reservations, including confirming bookings, issuing booking confirmations, and processing payments or deposits as required.
  • Sales Assistance: Assist customers in choosing the most suitable options based on their needs and budget, upselling additional services or amenities where appropriate.
  • Product Knowledge: Maintain up-to-date knowledge of the products and services offered, including boat types, facilities, and promotional offers, to effectively communicate with customers and address their inquiries.
  • Customer Service: Provide excellent customer service throughout the booking process, addressing any questions or concerns promptly and professionally.
Requirements:
  • Excellent Communication Skills: Fluency in English, Dutch, and German is required.
  • Solution-Driven: A person with a solution-driven approach and a positive attitude.
  • Team Player: A flexible, easygoing, and adaptable team player with a positive 'can-do attitude'.
Benefits:
  • Competitive Salary: €1900-€2500 per month (base salary) + shift allowance + commissions from sales.
  • Benefits Package: 27 vacation days per year, permanent contract, home office-like working option, ESOP plan, quarterly bonus, and more.


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