Booking Sales Manager With Dutch and German
hace 3 días
Job Summary: We are seeking a highly skilled Booking Sales Manager to join our team at Boataround. As a key member of our sales team, you will be responsible for interacting with customers, providing accurate information, and processing bookings efficiently.
Responsibilities:
- Interact with customers via phone and email to understand their booking requirements and preferences.
- Provide accurate and timely information about available options, pricing, and terms.
- Process bookings efficiently using booking systems or software, ensuring accuracy in details such as dates, boat types, amenities, and any special requests.
- Handle boat reservations, including confirming bookings, issuing booking confirmations, and processing payments or deposits as required.
- Assist customers in choosing the most suitable options based on their needs and budget, upselling additional services or amenities where appropriate.
- Maintain up-to-date knowledge of the products and services offered, including boat types, facilities, and promotional offers, to effectively communicate with customers and address their inquiries.
- Provide excellent customer service throughout the booking process, addressing any questions or concerns promptly and professionally.
- Handle customer inquiries, complaints, or special requests with care and efficiency.
Requirements:
- Excellent communication and customer-oriented approach.
- Solution and result-driven person.
- Flexible, easygoing, and adaptable team player with a positive 'can-do attitude'.
- Fluent in English, Dutch, and German.
Benefits:
- 27 vacation days per year.
- Permanent contract.
- Home office-like working option (5 days per quarter).
- ESOP plan (share of the company profit) + quarterly bonus (depending on individual performance).
- 10% Discount for renting a boat.
- Referral bonus (300 euros).
- Coffee, tea, cookies, fruit & more at the office.
- Office in Plaza Urquinaona with amazing views.
- Working in an international and friendly environment.
- Team events.
- Dog-friendly office.
Additional Information: This position requires working on shifts. More details will be provided on the prescreening call. The base salary is 1900€ - 2500€ (base salary) + shift allowance + commissions from sales.
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