Room Service Department Leader
hace 1 mes
At Four Seasons, we are committed to delivering exceptional guest experiences. To achieve this, we are seeking a skilled Room Service Department Leader to join our team. This role will oversee the In Room Dining team, ensuring that our standards are met and our guests receive top-notch service.
Key Responsibilities
• Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel's Room Service Department to ensure that established cultural and core standards are met.
• Oversee the In Room Dining team, providing recognition, promoting good public relations, and handling complaints, concerns, or special requests for guests, clients, and group contacts.
• Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services.
Our Ideal Candidate
Our ideal In Room Dining Assistant Manager will have a special talent and passion for ensuring you and your team deliver the highest of standards consistently and ensuring that our food offering is at the center of our guest experience. You should have a wealth of Food and Beverage experience in luxury hotels, a desire to focus on the development of our team and a creative flair, bringing your personal touch and energy to all our food and beverage experiences.
What We Offer
• Competitive Salary, wages, and a comprehensive benefits package.
• Excellent Training and Development opportunities.
• Complimentary Accommodation at other Four Seasons Hotels and Resort.
• Complimentary Dry Cleaning for Employee Uniforms.
• Complimentary Employee Meals.
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