Customer Service Representative in Retail

hace 2 semanas

Málaga, Málaga, España Blu Selection A tiempo completo


Are you interested in working in a dynamic retail environment? As part of a global community, you will work with a wide range of nationalities and backgrounds.

You will work for a company that cares about its employees, full of opportunities to learn and grow professionally and personally.

Your Responsibilities and Impact

In this role, you will be in charge of providing support and advice to the customer in regard to the brand's tobacco products.

Your Key Tasks:

  • Answering incoming queries from customers via phone, email, and chat
  • Identifying issues and providing solutions
  • Ensuring a high level of customer satisfaction
  • Recording data in the CRM system
  • Providing ad-hoc support
  • Being a team player and participating in the success of the team and project

Requirements and Qualifications

The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job.

A native level of German and at least a B1 level of English

Knowledge of the value and impact that a good customer experience can create

Being an attentive listener, comfortable and skillful at communicating with people

Being energetic, innovative, and working proactively at a fast pace

Excitement about intercultural communication and the expatriate lifestyle

Living in or willing to relocate to Lisbon for an international career and life experience

Having a valid Portuguese work permit (required).

What's in it for you?

Yearly or 6-month contract, renewable

Full-time options on rotating shifts (40h/week, 5 days/week, Mon-Sat 7 AM - 8 PM)

Salary Conditions

Including free accommodation (shared flat, all bills included): 950€ – 1.000€ gross/month

Excluding accommodation: 1.300 – 1.400€ gross/month

For international candidates:

Reimbursement of your initial flight expenses

Airport pick up

Yearly two-way flight ticket back to your home country (within the EU)

Help with paperwork, opening bank account, etc.

upon your arrival

Private health insurance included from the first day of contract signature

Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company

Real career opportunities in different career paths

Your Future Company:

Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration.

Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world.

Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you.

  • Customer Service Representative in Retail

    hace 3 semanas

    Málaga, Málaga, España Blu Selection A tiempo completo

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team in the retail sector. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring a high level of customer satisfaction.Key ResponsibilitiesProvide support and...

  • Customer Service Representative in Retail

    hace 3 semanas

    Málaga, Málaga, España Blu Selection A tiempo completo

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team in the retail sector. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring a high level of customer satisfaction.Key ResponsibilitiesProvide support and...

  • Customer Service Representative in Retail

    hace 3 semanas

    Málaga, Málaga, España Blu Selection A tiempo completo

    About the Role:We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team in Lisbon. As a Customer Service Representative, you will be responsible for providing exceptional support and advice to customers regarding our tobacco products.Your Key Responsibilities:Answering incoming queries from customers via phone, email,...

  • Customer Service Representative

    hace 3 semanas

    Málaga, Málaga, España Webhelp Spain A tiempo completo

    Customer Service RepresentativeAre you a passionate problem solver who enjoys helping others? Do you have strong communication skills and experience with customer service software?We are seeking a Customer Service Representative to join our team in Málaga. As a Customer Service Representative, you will be responsible for providing top-notch customer service...

  • Customer Service Representative

    hace 2 semanas

    Málaga, Málaga, España Doctena A tiempo completo

    We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Doctena. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences and supporting the growth of our digital healthcare platform.Key responsibilities include:Providing prompt and professional responses...

  • Customer Service Representative

    hace 3 semanas

    Málaga, Málaga, España Endeavour Group A tiempo completo

    About the Role:We're seeking a talented Customer Service Representative to join our team at Dan Murphy's. As a key member of our sales floor team, you'll be responsible for providing exceptional customer service, product knowledge, and in-store experiences that exceed our customers' expectations.Key Responsibilities:Provide personalized product...

  • Swedish Customer Service Representative in Barcelona

    hace 3 semanas

    Málaga, Málaga, España Amspace Recruitment Consultancy A tiempo completo

    Customer Service Representative OpportunityAmspace Recruitment Consultancy is seeking a skilled Customer Service Representative to join our team in Barcelona, Spain. As a key member of our customer support team, you will be responsible for providing top-notch support and solutions to customers in the automotive sector.Main Responsibilities: Manage customer...

  • Swedish Customer Service Representative in Barcelona

    hace 3 semanas

    Málaga, Málaga, España Amspace Recruitment Consultancy A tiempo completo

    Customer Service Representative (Swedish-speaking)Amspace Recruitment Consultancy is seeking a highly skilled Customer Service Representative to join our team in Barcelona, Spain. As a key member of our customer support team, you will be responsible for providing top-notch support and solutions to customers in the automotive sector.Main...

  • Swedish Customer Service Representative in Barcelona

    hace 3 semanas

    Málaga, Málaga, España Amspace Recruitment Consultancy A tiempo completo

    Customer Service Representative (Swedish-speaking)Amspace Recruitment Consultancy is seeking a highly skilled Customer Service Representative to join our team in Barcelona, Spain. As a key member of our customer support team, you will be responsible for providing top-notch support and solutions to customers in the automotive sector.Main...

  • Customer Service Representative

    hace 4 semanas

    Málaga, Málaga, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    Job Title: Customer Support Representative With NorwegianWe are seeking a highly skilled and motivated Customer Support Representative to join our team at Wibit Consulting & Services (Wibitcs). As a key member of our customer service team, you will be responsible for providing exceptional support to our clients via phone and email.Key Responsibilities:Handle...

  • Customer Service Representative

    hace 4 semanas

    Málaga, Málaga, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    Job Title: Customer Support Representative With NorwegianWe are seeking a highly skilled and motivated Customer Support Representative to join our team at Wibit Consulting & Services (Wibitcs). As a key member of our customer service team, you will be responsible for providing exceptional support to our clients via phone and email.Key Responsibilities:Handle...

  • Customer Service Representative

    hace 3 semanas

    Málaga, Málaga, España Amspace Recruitment Consultancy A tiempo completo

    Customer Representative Job DescriptionAmspace Recruitment Consultancy is seeking a highly skilled Customer Representative to join our team in Malaga, Spain. As a Danish or Norwegian-speaking Customer Representative, you will be the voice of our customer service, delivering top-quality support and ensuring customer satisfaction in a dynamic and engaging work...

  • Customer Service Representative

    hace 3 semanas

    Málaga, Málaga, España Amspace Recruitment Consultancy A tiempo completo

    Customer Representative Job DescriptionAmspace Recruitment Consultancy is seeking a highly skilled Customer Representative to join our team in Malaga, Spain. As a Danish or Norwegian-speaking Customer Representative, you will be the voice of our customer service, delivering top-quality support and ensuring customer satisfaction in a dynamic and engaging work...

  • Danish Customer Service Representative in Malaga

    hace 3 semanas

    Málaga, Málaga, España Amspace Recruitment Consultancy A tiempo completo

    Customer Service Representative (Danish-speaking)Amspace Recruitment Consultancy is seeking a highly skilled Customer Service Representative to join our team in Barcelona, Spain. As a Danish-speaking customer support agent, you will be the first point of contact for customers in the automotive sector, providing top-notch support and solutions for various...

  • Danish Customer Service Representative in Malaga

    hace 3 semanas

    Málaga, Málaga, España Amspace Recruitment Consultancy A tiempo completo

    Customer Service Representative (Danish-speaking)Amspace Recruitment Consultancy is seeking a highly skilled Customer Service Representative to join our team in Barcelona, Spain. As a Danish-speaking customer support agent, you will be the first point of contact for customers in the automotive sector, providing top-notch support and solutions for various...

  • Customer Service Representative

    hace 3 semanas

    Málaga, Málaga, España Amspace Recruitment Consultancy A tiempo completo

    Customer Service RepresentativeAmspace Recruitment Consultancy is seeking a highly skilled Customer Service Representative to join our team in Malaga, Spain. As a key member of our customer support team, you will be responsible for providing top-notch service to our clients, ensuring their satisfaction and loyalty.Main Responsibilities:Provide information...

  • Customer Service Representative

    hace 3 semanas

    Málaga, Málaga, España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment Ltd is a leading recruitment agency providing innovative solutions for international companies across Europe. We are working with a prominent Outsourcing / BPO company to find a Danish speaking Customer Support Representative for their Benalmadena office.Job SummaryWe are seeking a highly skilled and fluent Danish speaker to join...

  • Customer Service Representative

    hace 4 semanas

    Málaga, Málaga, España Blu Selection A tiempo completo

    {"title": "Customer Service Representative", "description": "Join Our Team as a Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer experience team, you will be responsible for providing exceptional service to our clients,...

  • Customer Service Representative

    hace 4 semanas

    Málaga, Málaga, España Blu Selection A tiempo completo

    {"title": "Customer Service Representative", "description": "Join Our Team as a Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer experience team, you will be responsible for providing exceptional service to our clients,...

  • Customer Service Representative

    hace 4 semanas

    Málaga, Málaga, España David Kennedy Recruitment A tiempo completo

    Customer Support Representative Job DescriptionDavid Kennedy Recruitment Ltd is a leading recruitment agency providing unparalleled services for international companies across Europe. We are working with a leading Outsourcing/BPO company that is looking to recruit a Danish speaking Customer Support Representative for their Benalmadena office.Job Summary:We...