Strategic Business Process Expert
hace 4 días
We are seeking a highly skilled Strategic Business Process Expert to join our team at UST Global. The ideal candidate will have a strong background in business analysis, process mapping, and documentation.
Key Responsibilities
- Evaluate the scope of the analysis and develop a strategy to define a plan.
- Plan the analysis project, defining timelines, team, and execution approach.
- Coordinate the team, ensure progress according to timelines, escalate issues or blockers, and report in governance sessions.
- Conduct process mapping to identify, document, and analyze business processes, including process steps, dependencies, and timelines.
- Develop detailed process documentation, including process flows, narratives, and supporting documentation.
- Identify process improvement opportunities and provide recommendations to enhance operational efficiency.
- Support the Technology Team to explore technical solutions that minimize manual work and automate tasks.
- Ensure compliance with internal and regulatory policies and standards as applicable.
Requirements
- Bachelor's degree in Business Administration, Finance, Information Technology, or a related field.
- 2+ years of experience as a Lead Business Analyst, defining plans and coordinating teams.
- 6+ years of experience in business analysis, process mapping, and documentation.
- Strong analytical skills with the ability to understand and document complex business processes.
- Experience using BPM and process mapping tools (e.g., Visio, Lucidchart).
- Excellent stakeholder management and communication skills, both written and verbal.
- Detail-oriented with strong organizational skills.
- Proficient in English (C1 minimum, C2 preferred).
About UST Global
UST Global is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35,000 employees worldwide. We are leaders in digital technology services, providing large-scale technological solutions to big companies.
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