Strategic Business Process Expert

hace 4 días


Madrid, Madrid, España Ust Global A tiempo completo
About the Role

We are seeking a highly skilled Strategic Business Process Expert to join our team at UST Global. The ideal candidate will have a strong background in business analysis, process mapping, and documentation.

Key Responsibilities

  • Evaluate the scope of the analysis and develop a strategy to define a plan.
  • Plan the analysis project, defining timelines, team, and execution approach.
  • Coordinate the team, ensure progress according to timelines, escalate issues or blockers, and report in governance sessions.
  • Conduct process mapping to identify, document, and analyze business processes, including process steps, dependencies, and timelines.
  • Develop detailed process documentation, including process flows, narratives, and supporting documentation.
  • Identify process improvement opportunities and provide recommendations to enhance operational efficiency.
  • Support the Technology Team to explore technical solutions that minimize manual work and automate tasks.
  • Ensure compliance with internal and regulatory policies and standards as applicable.

Requirements

  • Bachelor's degree in Business Administration, Finance, Information Technology, or a related field.
  • 2+ years of experience as a Lead Business Analyst, defining plans and coordinating teams.
  • 6+ years of experience in business analysis, process mapping, and documentation.
  • Strong analytical skills with the ability to understand and document complex business processes.
  • Experience using BPM and process mapping tools (e.g., Visio, Lucidchart).
  • Excellent stakeholder management and communication skills, both written and verbal.
  • Detail-oriented with strong organizational skills.
  • Proficient in English (C1 minimum, C2 preferred).

About UST Global

UST Global is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35,000 employees worldwide. We are leaders in digital technology services, providing large-scale technological solutions to big companies.



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