CRM Strategy Lead

hace 7 días


Madrid, Madrid, España Car & Classic A tiempo completo

About the Role
Car & Classic is seeking a highly skilled CRM Strategy Lead to develop and implement a comprehensive CRM strategy aligned with our aggressive growth targets. The successful candidate will take responsibility for enhancing customer engagement and retention, driving business growth, and exceeding industry averages in the UK and Europe.

Key Responsibilities:

  • Design and implement a CRM strategy to boost customer engagement and retention
  • Manage CRM systems and tools to enhance customer insights and marketing automation
  • Establish KPIs and metrics to assess CRM performance and make data-driven recommendations for improvement
  • Analyse customer data and trends to identify opportunities for personalization and improvement
  • Collaborate with cross-functional teams to align CRM initiatives with broader business objectives

About Us
Car & Classic is one of the largest automotive marketplaces in the world, with a strong focus on diversity, inclusion, and high performance. As a distributed business, we value strong connections and a fun, high-performing culture. If you're a motivated professional looking to make your mark in a rapid growth business, we encourage you to apply.


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