Business Partner for Workforce Management
hace 3 semanas
Key Responsibilities
As a Workforce Management Business Partner, you will ensure effective resource allocation and cost management across designated accounts.
Key Accountabilities
- Provide technical skills mentoring within the team.
- Collaborate with clients and internal stakeholders to develop and implement workforce management strategies.
- Lead Resource Planners, Schedulers, and Real-Time Analysts to achieve operational excellence.
- Serve as the primary point of contact for designated accounts, ensuring seamless communication and issue resolution.
- Streamline processes in collaboration with colleagues and functional teams to enhance efficiency and productivity.
- Ensure accurate resource allocation and cost management across designated accounts, aligning with business objectives.
Requirements
To succeed in this role, you will need:
- Proficiency in English, with C1/C2 level fluency.
- Proven experience in transformation projects, analyzing and optimizing processes.
- Strong stakeholder/client management skills, with the ability to communicate effectively.
- Bachelor's degree or equivalent in a relevant field.
- Knowledge of labor laws and regulations.
- Leadership skills to drive complex problem-solving and innovative solutions.
- Minimum 5 years of progressive experience in Workforce Management.
- Extensive experience with WFM processes and best practices.
- Knowledge of resource/budget creation and execution.
- Experience in Business Process Outsourcing and WFM Systems, such as Verint.
Preferred Skills
- Excellent communication and interpersonal skills.
- Ability to work in a dynamic, international environment.
- Fluency in Spanish, with C1/C2 level proficiency.
- Experience with WFM software and systems.
What We Offer
- Competitive salary.
- Relocation assistance.
- Private health insurance.
- Perks and rewards.
- A global team committed to company values.
- A dynamic work environment in a rapidly growing company.
-
Workforce Management Business Partner Coordinator
hace 3 semanas
Barcelona, Barcelona, España SpotOn TA A tiempo completoWorkforce Management Business Partner Role SummaryWe are seeking a highly skilled Workforce Management Business Partner to join our team at SpotOn TA. As a Workforce Management Business Partner, you will be responsible for ensuring proper resource allocation and cost management across designated accounts.Key Responsibilities:Technical Skills Mentoring:...
-
Workforce Management Business Partner Specialist
hace 3 semanas
Barcelona, Barcelona, España Spoton Ta A tiempo completoWorkforce Management Business Partner Role:At SpotOn TA, we're seeking a highly skilled Workforce Management Business Partner to join our team. As a WFM Business Partner, you will play a critical role in ensuring proper resource allocation and cost management across designated accounts. Your technical skills and stakeholder management expertise will be...
-
Workforce Management Business Partner
hace 3 semanas
Barcelona, Barcelona, España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment Ltd is a leading recruitment agency providing innovative solutions for international companies across Europe. We are working with a leading BPO company to recruit a Workforce Management Business Partner to join their team in Barcelona.Key Responsibilities:Act as the primary point of contact for designated accountsCollaborate with...
-
Workforce Management Business Partner
hace 3 semanas
Barcelona, Barcelona, España SpotOn TA A tiempo completoWorkforce Management Business Partner OpportunityAt SpotOn TA, we are seeking a highly skilled Workforce Management Business Partner to join our team. As a Business Partner, you will play a critical role in ensuring the effective allocation of resources and cost management across designated accounts.Key ResponsibilitiesProvide technical skills mentoring to...
-
Wfm Business Partner
hace 4 semanas
Barcelona, Barcelona, España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment Ltd provides innovative recruitment services for international companies across Europe. We act as a liaison between the candidate and the client, aiming to exceed expectations. Our client, a leading BPO company, is seeking a Workforce Management Business Partner to join their team in Barcelona. The role involves collaborating with...
-
Business Partner for Workforce Staffing
hace 4 semanas
Barcelona, Barcelona, España Amazon Spain Fulfillment, S. L. U. A tiempo completoWorkforce Staffing at Amazon Spain Fulfillment, S. L. U.Our Workforce Staffing team leverages global infrastructure, technology, and local insight to deliver scalable and sustainable associate hiring solutions. Our vision is to enable Amazon operations to operate with unconstrained capacity to deliver for customers.We're on an exciting transformation...
-
Barcelona, Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completoJob OverviewIn Collaboration, we are thrilled to partner with a leading BPO company to find a skilled Workforce Management Business Partner to join their vibrant team in Barcelona. If you are a strategic thinker with a passion for optimizing workforce efficiency and driving excellence, this is your chance to take the next step in your career in a dynamic,...
-
Workforce Management Business Partner
hace 4 días
Barcelona, Barcelona, España Spoton Ta A tiempo completo**About SpotOn TA**We are a dynamic and rapidly growing company that specializes in connecting talented individuals with exciting job opportunities. Our team is dedicated to providing exceptional service to both our clients and candidates.**Salary:** The salary for this position is approximately €60,000 per year, depending on experience and...
-
Workforce Management Strategist
hace 4 semanas
Barcelona, Barcelona, España Sumup Inc. A tiempo completoWorkforce Management Leader Summary: SumUp is seeking a seasoned Workforce Management leader to drive the development and implementation of strategic workforce management initiatives across our customer service organization.The ideal candidate will have a proven track record of managing workforce management teams, be data-driven, and possess excellent...
-
Amazon Business Partner for Workforce Staffing
hace 4 semanas
Barcelona, Barcelona, España Amazon Spain Fulfillment, S. L. U. A tiempo completoJob SummaryAs a Business Partner for Workforce Staffing at Amazon Spain Fulfillment, S. L. U., you will play a key role in driving the success of our operations by leveraging global infrastructure, technology, and local insight to deliver scalable and sustainable associate hiring solutions. About the RoleThis is an exciting opportunity to join our team and...
-
Barcelona, Barcelona, España Amazon Spain Fulfillment, S.L.U. A tiempo completoRole OverviewWe are seeking a highly skilled and experienced Strategic Workforce Partner to join our team at Amazon Spain Fulfillment. As a key member of our workforce management team, you will be responsible for partnering with senior stakeholders to deliver scalable and sustainable associate hiring solutions.Key ResponsibilitiesPartner with stakeholders to...
-
Workforce Management Lead
hace 4 semanas
Barcelona, Barcelona, España Sumup A tiempo completoWorkforce Management LeadSumUp is seeking a Workforce Management Lead to develop and implement workforce management strategies that drive operational efficiencies, increase productivity, and improve customer experience. The ideal candidate will have experience in managing workforce management teams, be data-driven, and possess excellent communication...
-
Workforce Management Strategist
hace 4 semanas
Barcelona, Barcelona, España Sumup Inc. A tiempo completoWorkforce Management Lead Summary:SumUp is seeking a Workforce Management Lead to develop and implement workforce management strategies that drive operational efficiencies, increase productivity, and improve customer experience across our customer service organization.The ideal candidate will have experience in managing workforce management teams, be...
-
Workforce Management Strategist
hace 4 semanas
Barcelona, Barcelona, España Sumup A tiempo completoWorkforce Management Strategist Summary: SumUp is seeking a Workforce Management Strategist to lead the development and implementation of workforce management strategies across our customer service organization.The ideal candidate will have experience in managing workforce management teams, be data-driven, and possess excellent communication...
-
Workforce Management Strategist
hace 4 semanas
Barcelona, Barcelona, España Sumup A tiempo completoWorkforce Management StrategistSumUp is seeking a seasoned Workforce Management Strategist to lead the development and implementation of workforce management strategies across our customer service organization. The ideal candidate will have experience in managing workforce management teams, be data-driven, and possess excellent communication skills.Key...
-
Workforce Management Strategist
hace 4 semanas
Barcelona, Barcelona, España Sumup Inc. A tiempo completoWorkforce Management StrategistSumUp is seeking a Workforce Management Strategist to lead the development and implementation of workforce management strategies across our customer service organization. The ideal candidate will have experience in managing workforce management teams, be data-driven, and possess excellent communication skills.Key...
-
Strategic Business Partner for Workforce Staffing
hace 4 semanas
Barcelona, Barcelona, España Amazon Spain Fulfillment, S. L. U. A tiempo completoJob SummaryAs a Business Manager for Associate Hiring Solutions, you will be responsible for the success of Tier 1 associate hiring at country and business line level. You will partner with senior stakeholders from Operations, PxT, Planning and Finance, and WFS Central Teams and staffing agencies to deliver candidate-centric solutions to meet capacity demand...
-
Lead Workforce Management Specialist
hace 4 semanas
Barcelona, Barcelona, España Sumup A tiempo completoWorkforce Management LeadSumUp is seeking a seasoned workforce management professional to lead the development and implementation of workforce management strategies across our customer service organization.The ideal candidate will have experience in managing workforce management teams, be data-driven, and possess excellent communication skills.Key...
-
Emea People Business Partner
hace 4 semanas
Barcelona, Barcelona, España Nutanix A tiempo completoAbout the RoleWe are seeking a seasoned People Business Partner to join our EMEA team at Nutanix. As a key member of our organization, you will be responsible for developing and maintaining strong relationships with country managers and leadership teams across Southern Europe.Key Responsibilities:Align talent management strategies with EMEA and global...
-
Lead Workforce Management Specialist
hace 4 semanas
Barcelona, Barcelona, España Sumup A tiempo completoWorkforce Management Leadership OpportunitySumUp is seeking a seasoned workforce management professional to lead the development and implementation of strategic workforce management initiatives across our customer service organization.The ideal candidate will have a proven track record of managing workforce management teams, driving operational efficiencies,...