Airline Technical Support Specialist

hace 4 semanas

Madrid, Madrid, España Cae Inc A tiempo completo

About This Role

Are you looking for a challenging work environment where you can innovate and collaborate with experts from various sectors? Do you want to join a world-class company and industry leader with projects that you would be proud to contribute to? Come share your passion with us.

By joining our 24/7 Technical Support team, you will become part of a dedicated global team focused on supporting our clients' operating fleet, ensuring aircraft reliability and availability, while also remaining compliant with applicable airworthiness regulations.

Key Responsibilities

• Plan, monitor, and control maintenance activities of aircraft under CAE Management in real-time.
• Manage Aircraft on Ground (AOG) situations and expedite repairs.
• Liaise with OEM on technical issues.
• Act as a point of contact between maintenance and flight crews, CAMO, MRO/Part-145, Flight Ops, Logistics, ensuring effective communication between the parts.
• Provide technical guidance to maintenance personnel, flight crews, and ground personnel, and be available for consultation and decisions on technical operational and procedural matters.
• Troubleshoot and address aircraft technical defects.
• Control and track defects using the maintenance management software, liaising with the client and MRO providers for defect rectification.
• Collaborate with maintenance teams to develop solutions for recurring problems.
• Maintain accurate records of aircraft maintenance activities.
• Source components from approved vendors in support of the operating fleets.
• Liaise with vendors and manage RFQs, POs, and shipping information.

Requirements

• Minimum 5 years of experience in technical roles within Airline's Technical Services, MCC, MRO, or component supplier.
• Possession of a relevant Engineering Degree or EASA/A&P maintenance license.
• Familiarity with global civil aviation regulations and requirements (EASA/FAA).
• A proactive attitude and ability to take the initiative to address technical challenges.
• Demonstrated ability to work independently, handle multiple concurrent projects, and initiatives in a cross-functional setting.
• Skill in simplifying complex processes and working under pressure.
• Strong focus on client satisfaction and delivering exceptional service.
• Flexibility in scheduling, ability to work shifts and weekends as required.
• Availability to respond on short notice.

Preferred Qualifications & Skills

• Prior working experience with Boeing and/or Airbus aircraft families is advantageous.

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

CAE is an equal-opportunity employer committed to diversity, equity, and inclusion.

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