Implementation and Training Manager

hace 1 mes


Valencia, Valencia, España Datamaran A tiempo completo
Implementation and Training Manager

At Datamaran, we are seeking a highly skilled Implementation and Training Manager to join our team. As a key member of our organization, you will play a pivotal role in ensuring new customers are onboarded to our platform efficiently and effectively.

Key Responsibilities:

  • Customer Onboarding: Lead the onboarding process for new clients, ensuring a smooth transition and timely adoption of the Datamaran platform.
  • Training: Develop and deliver tailored training programs to up-skill customers on how to effectively use the platform for their ESG governance and materiality requirements.
  • Project Management: Manage multiple implementation projects simultaneously, ensuring they are completed on time, within scope, and meet quality standards.
  • Customer Support: Provide ongoing support to customers, addressing their queries and helping them maximize the value of the Datamaran platform.
  • Collaboration: Work closely with Sales, Client Success, and Product teams to align customer needs with platform capabilities and to continuously improve our onboarding and training processes.
  • Feedback: Gather and analyze customer feedback to inform product development and enhance the overall customer experience.
  • Documentation: Create and maintain comprehensive documentation, including training materials, user guides, and FAQs.

Why Work with Us:

We are a mission-driven company making a positive impact on the environment and society. Our team is passionate and innovative, dedicated to sustainability and technological advancement. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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