Hotel Operations Director
hace 4 semanas
About the Role
As a seasoned General Manager, you will be responsible for the overall operations of our 4-star hotel, located in a beautiful beach setting with 273 rooms and modern facilities. Your main mission will be to report to the RVP of Operations and lead a high-performing team by continuously evaluating and maintaining high service, quality, and productive processes and workflow.
Key Responsibilities
- Responsible for the operations, coordination, management, supervision, and analysis of results of all the departments of the hotel.
- Lead and inspire high performance of the hotel teams by continuously evaluating and maintaining high service, quality, and productive processes and workflow.
- Ensure proper implementation of Hyatt procedures and policies in alignment with strategic plans.
- Demonstrate a commitment to Hyatt core values.
What We Offer
- Complimentary access to a multifaceted Wellness Platform in the care of mental well-being inspiring human growth.
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.
- Accommodation: Hotel room provided.
- Contract: Full time - Permanent 12 months.
Requirements
- A minimum of two (2) years of experience in General Manager positions.
- Knowledge of the vacation market is mandatory.
- Experience in Events.
- Experience in contract management (reporting to owners/properties).
- Ability to work autonomously.
- Operational focus, problem-solving skills to manage the challenges of the area, calmness, and social/teamwork to be close to the team and properties.
- Functional knowledge of all department operations.
- High level of Spanish and English is mandatory - verbal and written.
- Proven ability in Human Resources Management & Talent Development.
- Knowledge of IT tools used in hotel management.
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