Hotel Operations Director

hace 4 semanas


Palma, Baleares, España Hyatt Hotels Corporation A tiempo completo

About the Role

As a seasoned General Manager, you will be responsible for the overall operations of our 4-star hotel, located in a beautiful beach setting with 273 rooms and modern facilities. Your main mission will be to report to the RVP of Operations and lead a high-performing team by continuously evaluating and maintaining high service, quality, and productive processes and workflow.

Key Responsibilities

  • Responsible for the operations, coordination, management, supervision, and analysis of results of all the departments of the hotel.
  • Lead and inspire high performance of the hotel teams by continuously evaluating and maintaining high service, quality, and productive processes and workflow.
  • Ensure proper implementation of Hyatt procedures and policies in alignment with strategic plans.
  • Demonstrate a commitment to Hyatt core values.

What We Offer
  • Complimentary access to a multifaceted Wellness Platform in the care of mental well-being inspiring human growth.
  • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.
  • Accommodation: Hotel room provided.
  • Contract: Full time - Permanent 12 months.

Requirements
  • A minimum of two (2) years of experience in General Manager positions.
  • Knowledge of the vacation market is mandatory.
  • Experience in Events.
  • Experience in contract management (reporting to owners/properties).
  • Ability to work autonomously.
  • Operational focus, problem-solving skills to manage the challenges of the area, calmness, and social/teamwork to be close to the team and properties.
  • Functional knowledge of all department operations.
  • High level of Spanish and English is mandatory - verbal and written.
  • Proven ability in Human Resources Management & Talent Development.
  • Knowledge of IT tools used in hotel management.


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