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Customer Optimization Specialist
hace 2 meses
About the Role
As an AWS Customer Optimization Specialist on our collaborative worldwide team, you'll play a pivotal role in driving IT transformation for fast-growing companies. This is a unique opportunity to leverage your business and technical expertise to help customers unlock the full potential of the cloud.
Your Mission
Your two-fold mission will be: first, to optimize cloud usage and spending through data-driven recommendations; and second, to accelerate the customer's cloud journey, guiding them as they expand their cloud footprint and pursue new innovation projects.
Key Responsibilities
- Serve as a trusted advisor throughout the customer lifecycle, with expertise on the cost and commercial aspects of AWS.
- Empower clients with AWS tools for effective cloud and IT spend management, assessing reporting needs, establishing KPIs, and managing strategic requests to ensure continuous progress in customer transformation.
- Drive measurable financial success and help unlock the full potential of the cloud.
- Actively share insights and best practices with the wider worldwide team, so that others can learn from your customer engagements.
- Work closely with the wider AWS stakeholder teams to include account managers, sales leaders, and solution architects during your daily interactions and through reporting mechanisms.
Requirements
- Bachelor's degree in business, computer science, or a related field or equivalent experience.
- Experience in the technology or cloud services industry, preferably in a customer-facing role, such as account management, business development, or customer success.
- Experience leading and managing multiple strategic projects and initiatives simultaneously and working across a wide variety of internal and external customers.
- French language skills - speaking and writing.
