Lead Cloud Solutions Strategist
hace 2 semanas
Job Title: Cloud Solution Product Owner
About This Role:
As a Cloud Solution Product Owner at Mindquest, you will play a critical role in driving the success of our cloud-based solutions by understanding customer needs, defining product requirements, and collaborating with cross-functional teams to deliver exceptional customer experiences.
Responsibilities:
Customer Needs Analysis
Conduct market research and gather customer insights to understand their requirements, pain points, and goals related to cloud solutions. Identify customer segments, personas, and user stories to guide product development and prioritize features accordingly. Collaborate with the sales and customer success teams to gather feedback and incorporate it into product strategy.
Product Strategy and Roadmap
Define and communicate a clear product vision and strategy for the cloud solution, considering customer expectations and market trends. Develop and maintain a product roadmap that outlines key milestones, priorities, and deliverables based on customer feedback and business objectives. Collaborate with stakeholders, including engineering, design, marketing, the Project Manager, Cloud Architect, and other relevant parties, to ensure alignment and timely execution of the product roadmap.
Requirements Definition
Translate customer needs into clear and actionable product requirements, including functional and non-functional specifications. Create user stories, wireframes, and prototypes to illustrate product features and interactions, ensuring a robust and fluent customer experience. Collaborate closely with development teams and the Project Manager to refine requirements, provide clarifications, and support agile development processes. Collaborate with the Cloud Architect to ensure that the product requirements align with the cloud solution's architectural principles, scalability, and performance considerations.
Feature Prioritization and Release Management
Prioritize features and enhancements based on customer value, business impact, and development feasibility. Plan and manage product releases, including feature scope, timelines, and dependencies, in collaboration with the Project Manager, Cloud Architect, Development and Support teams to ensure successful and timely deployments. Conduct user acceptance testing (UAT) and gather feedback to validate product features and iterate on improvements.
Customer Engagement and Support
Act as a key point of contact for customer success and support teams, addressing their questions, concerns, and feature requests related to the cloud solution. Collaborate closely with support teams to understand customer support needs, challenges, and requirements and ensure timely resolution of customer issues.
About Mindquest:
Mindquest is a company that values innovation and customer-centricity. We are committed to delivering exceptional cloud-based solutions that meet the evolving needs of our customers.
Requirements:
• 5+ years of experience in cloud product management or a related field
• Proven track record of driving customer success and driving business growth
• Strong communication and collaboration skills
• Ability to work in a fast-paced environment and adapt to changing priorities
• Strong analytical and problem-solving skills
What We Offer:
Mindquest offers a competitive salary and benefits package, opportunities for professional growth and development, and a collaborative and dynamic work environment.
Language: English
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