Events Coordinator

hace 4 días

Palma, Baleares, España Four Seasons A tiempo completo
About Four Seasons

We are a collective of individuals who strive to become better, to push ourselves to new heights, and to treat each other with respect and kindness. Our team members around the world create exceptional experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

Our Employee Experience and Culture

We believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet with dignity and compassion. Whether you work with us, stay with us, live with us, or discover with us, we believe our purpose is to create lasting impressions that will stay with you for a lifetime.

About the Location

The Four Seasons Resort Mallorca is situated on the picturesque Formentor Peninsula and boasts panoramic vistas of the Mediterranean and the surrounding landscapes. The hotel has a rich history, dating back to 1929, and is currently undergoing restoration and renovation to open its doors as a Four Seasons resort in the near future.

Key Responsibilities

  1. Assist in coordinating and managing catering events to ensure client requirements are met.
  2. Support the sales and events team in responding to inquiries, preparing proposals, and drafting contracts.
  3. Collaborate with the relevant department regarding groups and events rooming list, special arrangements, F&B requirements, transfer and transport, account, and billing instructions.
  4. Liaise with external providers to create synergies between the property and the client's requirements.
  5. Verify prior to arrival that all involved departments have the most updated information regarding group and event requirements.
  6. Respond to telephone calls and walk-in inquiries regarding event space.
  7. Attend events, including Weddings, to ensure impeccable execution and smooth synergy between guests, hotel services, and vendors.
  8. Assist the Director of Events, Events Manager, and the Director of Marketing on special projects aimed at increasing catering demand, productivity, and profit.
  9. Maintain accurate records of catering bookings and manage event logistics.
  10. Provide exceptional customer service and follow-up to ensure client satisfaction.

Our Ideal Candidate

  • Relevant Experience: A minimum of 2 years of experience in catering sales or event planning, preferably within the hospitality industry.
  • Strong Communication Skills: Excellent verbal and written communication abilities to interact effectively with clients, vendors, and internal teams.
  • Sales Acumen: Proven track record in achieving sales targets and a strong understanding of the sales process in catering and events.
  • Customer Service Orientation: A passion for delivering exceptional customer service and ensuring client satisfaction throughout the planning and execution of events.
  • Organizational Skills: Strong organizational and multitasking skills to manage multiple events and client inquiries simultaneously, while paying attention to detail.
  • Creativity: Ability to conceptualize and propose unique catering options and event themes that align with client preferences and budgets.
  • Negotiation Skills: Proficiency in negotiating contracts and agreements with clients and vendors to ensure favorable terms for the organization.
  • Team Player: Ability to work collaboratively with various departments (kitchen, front office, etc.) to ensure seamless execution of events.
  • Tech Savvy: Familiarity with catering and event management software, as well as proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Flexibility and Adaptability: Willingness to work flexible hours, including evenings and weekends, to accommodate client needs and event schedules.

What We Offer

  • Competitive Salary, wages, and a comprehensive benefits package.
  • Excellent Training and Development opportunities.
  • Complimentary Accommodation at other Four Seasons Hotels and Resorts.
  • Complimentary Dry Cleaning for Employee Uniforms.
  • Complimentary Employee Meals.

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