Field Applications Specialist

hace 1 día

La Nava de Santiago, Badajoz, España Mygwork A tiempo completo
Beckman Coulter Diagnostics: A Leader in Diagnostic Solutions

At Beckman Coulter Diagnostics, we are committed to advancing and optimizing the laboratory to move science and healthcare forward. As a Field Applications Specialist, you will play a critical role in providing excellent customer service to clients while installing and maintaining diagnostic instrumentation and systems in hospital and stand-alone laboratory environments.

Key Responsibilities:
  • Provide technical support to customers, resolving application issues and training on the operational performance and data quality of systems.
  • Develop and build knowledge to understand the industry, the company, the products, tools, and the team.
  • Maintain customer support logs and internal records in a timely manner, resolving issues to deliver a high-quality customer experience.
  • Develop commercial awareness through cross-functional support of the business to increase growth opportunities and demonstrate to our customers our pioneering innovation solutions and new products for the market.
Requirements:
  • University scientific degree + Min 1 year experience in Clinical Laboratory
  • Fluent in Spanish and English
  • Ability to interact with customers on a detailed scientific basis to ensure customer needs are fulfilled.
  • Ability to travel and provide service in assigned geography, as well as periodic travel to other areas and overnight travel.

We are an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace, and throughout the markets we serve. If you thrive in a fast-paced role and want to be part of an extraordinary customer care organization, read on.

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