Field Applications Specialist
hace 1 día
We are a pioneering company in the field of diagnostics, dedicated to advancing and optimizing the laboratory to move science and healthcare forward. With over 80 years of experience, we have established ourselves as a trusted partner for healthcare professionals and organizations worldwide.
Job SummaryWe are seeking a highly skilled Field Applications Specialist to join our team in Pamplona. As a key member of our Customer Care Dx Organisation, you will be responsible for providing excellent customer service to clients while installing and maintaining diagnostic instrumentation and systems in hospital and stand-alone laboratory environments.
Key Responsibilities- Provide technical support and training to customers on our diagnostic solutions
- Install and maintain diagnostic instrumentation and systems
- Resolve customer issues and concerns through troubleshooting and technical expertise
- Develop and maintain strong relationships with customers to ensure high-quality service and support
- Collaborate with cross-functional teams to drive revenue growth and ensure customer contract retention rates
- University scientific degree
- Minimum 1 year experience in clinical laboratory
- Fluent in Spanish and English
- Ability to interact with customers on a detailed scientific basis
- Ability to travel and provide service in assigned geography
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. As a member of our team, you will have the chance to work with a talented and dedicated group of professionals who are passionate about making a difference in the lives of patients and healthcare professionals.
We are committed to designing a better, more sustainable workforce and offer flexible, hybrid working arrangements for eligible roles. This position is eligible for a hybrid work arrangement, allowing you to work part of the time at the customer location and part of the time remotely from your home.
At Beckman Coulter Diagnostics, we value diversity and the existence of similarities and differences found in our workforce, workplace, and throughout the markets we serve. Our associates, customers, and shareholders contribute unique and different perspectives as a result of these diverse attributes.
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