Senior Commercial Operations Manager

hace 4 semanas


Madrid, Madrid, España Mygwork A tiempo completo
Senior Commercial Operations Manager, Southern Europe (Secondment)

Join Diageo, a leading premium drinks company, and become part of our inclusive employer community. As a Senior Commercial Operations Manager, you will play a key role in enabling efficient and effective sales operations in the Southern Europe Market.

About Us

Diageo is a world-class Sales organization focused on winning with customers and consumers. We are committed to building shared value and celebrating life, every day, everywhere.

About the Role

This is a 12-month secondment opportunity to report into the Head of Business Effectiveness. You will collaborate with commercial teams to deliver the Annual Operating Plan (AOP) from top-line sales and gross margin perspective. Your responsibilities will include:

  • CRM System Oversight: Lead the utilization of CRM systems to improve customer interactions, sales tracking, and data-driven decision-making.
  • Performance Management: Establish and supervise Execution KPIs for Commercial teams and set them up in commercial systems.
  • Execution as an Integral Part of Decision-Making: Ensure the integration of execution as a core component of business decision-making.
  • Process Optimization and Harmonization in the SE Market: Continuously assess and improve commercial operations processes to streamline operations and drive efficiency.

As a Senior Commercial Operations Manager, you will be responsible for developing a team of analysts and managers to ensure a smooth and effective commercial operation. You will provide guidance, mentoring, and development opportunities to ensure the success of the team.

Diageo is an inclusive employer and a member of myGwork, the largest global platform for the LGBTQ+ business community. We are committed to building a diverse and inclusive workplace culture.



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