International Banking Support Specialist
hace 2 semanas
Company Overview: Munay Global Services is a leading provider of customer service solutions, and we're looking for talented individuals to join our team in Madrid.
Salary: Our competitive salary package includes an annual gross income estimated at around €35,000 - €40,000 based on industry standards and location.
Job Description:
We are seeking a highly skilled Banking Support Agent to provide top-notch customer service related to banking issues, account openings, password recovery, transfers, and more. Your responsibilities will include answering emails, responding to WhatsApp messages, and offering banking products that meet our clients' needs.
Required Skills and Qualifications:
To succeed in this role, you'll need proficiency in one of the following languages: German or Dutch. Good writing and speaking skills in English are also essential, while intermediate Spanish is a significant plus. You should have strong analytical skills and be able to acquire new knowledge independently. Additionally, you'll need to possess excellent communication skills to guide customers through complex procedures from start to finish.
Benefits:
As a member of our team, you can expect a comprehensive benefits package, including an indefinite contract, 32 calendar days of annual vacation, and opportunities for growth within the company. You'll also enjoy working with the largest service provider in the world, making this an exceptional chance to develop your career.
Others:
In order to be considered for this position, you must hold EU Citizenship or Residence card. If you're passionate about delivering exceptional customer service and have the necessary skills, we encourage you to apply. We look forward to welcoming you to our team
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