Chief Commerce Experience Officer

hace 1 semana


Barcelona, Barcelona, España Hoola Gmbh A tiempo completo

We're pioneering a new way forward for businesses to reach and support their customers, making every eCommerce experience more human with 1:1 conversations.

Job Description

We're looking for a driven individual to join our team as Chief Commerce Experience Officer. In this role, you will be responsible for leading the creation and distribution of consistent on-brand and high-quality content, including blog posts, articles, video editing and scripts, newsletters, social media announcements, white papers, and case studies.

Your responsibilities will include:

  • Content Creation: Develop and implement a comprehensive content strategy to engage with the eCommerce ecosystem and build brand awareness.
  • Event Execution: Plan and execute events collaborating with partners to build excitement in the eCommerce community and work with sales to optimize both activation of prospects and follow-up processes.
  • Build a Strong Ecosystem: Engage with the eCommerce ecosystem, connect with partners, prospects, and clients via newsletters, exclusive events, and your own personal charisma.
  • Brand Building: Turn Hoola into a recognizable brand in the eCommerce ecosystem for AI Customer Experience, synonymous with innovation, customer centricity, and exceptional results.
  • Marketing Results Management: Oversee the portfolio of marketing initiatives, ensuring timely and successful delivery from concept to execution, monitoring projects' performance through key metrics and quality standards.

With a strong background in marketing and a passion for eCommerce, you will be responsible for developing and executing strategies to drive business growth and build a strong brand presence.

About Us

Hoola is changing how brands interact with their customers, disrupting how two of the largest industries in commerce work (support + marketing). We empower eCommerce brands to build AI Agents that fully automate service conversations, while generating new marketing opportunities in the process.

Requirements

We are seeking an experienced marketer with a proven track record of creating effective marketing campaigns across channels, with emphasis in content creation and organic growth. You should have at least 3 years of experience in marketing and a strong understanding of the eCommerce industry.

What We Offer

In exchange for your hard work and dedication, we offer a competitive salary of $120,000 - $180,000 per year, depending on your level of experience and qualifications.


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