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Customer Service Representative
hace 1 mes
We're a global technology and services leader that powers the brands of the future. As a Customer Service Representative in our Fashion team, you will be part of our team of game-changers who are powering the brands of the future.
Career growth and personal development This is a great opportunity to develop your skills and expertise in a dynamic and innovative environment.
We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.
As a Customer Service Representative on our team, you will:
- Take incoming customer calls and solve users' demands.
- Log call details onto call management systems and provide response and resolution within SLA.
- Maintain service and product knowledge and expertise associated with applications specific to individual customers.
Your qualifications We're looking for people from diverse backgrounds, who are curious and willing to learn.
Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
We're a great match if you:
- Are proficient or bilingual in French and are advanced in English. Spanish is a plus.
- Have a good disposition to work in a customer service environment.
- Have customer care skills - ability to listen to and understand the customers' needs.
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.
We significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.
In this role, we offer benefits that help support your unique lifestyle: 39 hours/week temporary contract, rotative Monday to Friday, from 09:00 to 18:00 and Saturday from 09:00 to 16:00.
