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Rental Service Representative
hace 2 meses
About Indie Campers
Indie Campers is a leading provider of campervan rentals and travel experiences. Our mission is to make road trips accessible to everyone, and we're committed to delivering high-quality services and experiences to our customers.
The Role
We're seeking a highly motivated and customer-focused individual to join our team as a Rental Service Representative. As a key member of our depot team, you will be responsible for ensuring an exceptional level of customer service, maintaining our fleet of campervans, and resolving any issues that may arise.
Key Responsibilities
- Handle incoming reservations and welcome guests
- Prepare and clean campervans for rental
- Maintain campervans in top condition and monitor maintenance needs
- Register guests, monitor stock, and process payments
- Handle customer complaints and troubleshoot emergencies
Requirements
- Fluency in English and Spanish (mandatory)
- Valid driver's license and ability to drive a campervan
- Availability to work weekends and public holidays
- Strong problem-solving skills and attention to detail
- Ability to work independently and as part of a team
What We Offer
- Opportunity to work with a dynamic and innovative company
- Continuous training and coaching to develop your skills
- Competitive compensation package with performance bonuses
- Free road trips and travel opportunities
Join Our Team
