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Product Development Specialist
hace 2 meses
About Grifols SA
Grifols SA is a global healthcare company that has been working to improve the health and well-being of people around the world since 1909. We are leaders in plasma-derived medicines and transfusion medicine, and we develop, produce, and market innovative medicines, solutions, and services in over 110 countries and regions.
Our Commitment to Diversity and Inclusion
We believe that diversity adds value to our business, our teams, and our culture. We are committed to equal employment opportunities that foster an inclusive environment.
About the Product Development and Support Department
The Product Development and Support department at Grifols SA is responsible for driving the development and support of our products. We are seeking a highly skilled and motivated Product Development and Support Specialist to join our team.
Key Responsibilities
- Product Strategy and Development
- Track the defined strategy for system products and collaborate with Product Managers to drive established objectives for new products.
- Ensure that the customer's voice is a key input in decision-making.
- Requirements Gathering and Testing
- Define requirements for products to be developed and gather the needs of all stakeholders.
- Test instruments and middleware in development to detect errors and propose improvements.
- Customer Support and Training
- Investigate scenarios described by Application Technicians who are in contact with the customer.
- Resolve and respond to customer questions and inquiries.
- Prepare and execute usability studies of developed products.
- Design and write technical information for Application Technicians and conduct training courses on the portfolio.
- Write user manuals for developed products.
- Collaboration and Communication
- Collaborate with cross-functional teams to ensure successful product development and support.
- Communicate effectively with stakeholders, including customers, Product Managers, and Application Technicians.
Requirements and Qualifications
- Education
- Bachelor's degree in Biomedical Engineering, Biotechnology, or a related field.
- Experience
- 3-5 years of experience in product development, with knowledge of the pharmaceutical and/or medical device industry being a plus.
- Skills and Abilities
- Advanced English language skills (C1.1).
- Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.
- Excellent teamwork and communication skills.
What We Offer
As a Product Development and Support Specialist at Grifols SA, you will have the opportunity to work in an international environment that promotes equal opportunities. You will be part of a team of professionals where everyone's contribution counts, and you will have the chance to develop your skills and knowledge in a dynamic and challenging role.
Benefits and Perks
We offer a competitive benefits package, including flexible working hours, a permanent contract, and flexibility for remote work. Our company culture values diversity, inclusion, and employee well-being, and we are committed to maintaining a positive and supportive work environment.