German Language Team Lead in Valencia
hace 4 semanas
Job Title: German Language Team Lead in Valencia
Cross Border Talents is seeking a dedicated and motivated German Language Team Lead to join our client's team in Valencia, Spain. In this role, you will oversee and guide a dynamic team, ensuring high levels of performance, customer satisfaction, and team motivation.
Key Responsibilities:
- Team Management (30%): Monitor and report on team performance, including call and case handling. Provide regular feedback to agents, focusing on individual performance improvement and motivation.
- Organizational Responsibilities (20%): Organize and optimize team shifts. Ensure adherence to processes and procedures, stepping in to handle overflow calls or tickets when necessary.
- Incident Management (25%): Handle incoming customer calls and emails, logging details and ensuring timely resolution in line with SLAs.
- Customer Contact (10%): Prepare and present Service Level Reviews, maintaining ongoing communication with customers regarding cases, procedures, and tools.
- Reporting (15%): Collect and analyze performance metrics, reporting findings to management, the quality team, and customers as needed.
Requirements:
- Native proficiency in German and fluency in English (written and spoken).
- Strong IT knowledge, including Windows/MS Office and internet configuration.
- Proven sales experience and business acumen.
- Experience managing a sales team.
- Excellent communication skills and the ability to manage and implement change.
- Strong customer care expertise.
- Familiarity with IT platforms and applications.
- EU member state passport or a valid Spanish residence permit.
-
Native German Team Lead in Valencia
hace 1 mes
Valencia, Valencia, España Cross Border Talents A tiempo completoJob Description: We are seeking a highly skilled Native German Supervisor to join our team in Valencia. As a key member of our organization, you will be responsible for leading and motivating a sales team, ensuring excellent customer service, and maintaining a high level of professionalism. Key Responsibilities: Lead and motivate the sales team, focusing on...
-
German Interpreter in Valencia
hace 1 mes
Valencia, Valencia, España Seprotec Traducción e Interpretación A tiempo completoAbout the JobSeproTec Traducción e Interpretación, a leading company in the multilingual sector, is seeking a German interpreter in Valencia.This is a position for consecutive interpretation services on an hourly basis.Requirements: Proficiency in Spanish and the required languages.A valid work permit is essential.ResponsibilitiesOral interpretation of the...
-
Site Manager
hace 1 mes
Valencia, Valencia, España Gentoo Media Inc A tiempo completoJob Title: Site Manager - German Asset LeadGentoo Media Inc is a leading affiliate in the online casino and sportsbook industry. We're currently growing our team and looking for a Site Manager to focus on our German assets.As a Site Manager, you will contribute to Gentoo Media's mission of growing and developing its online gambling affiliate business by...
-
German Sales Team Leader/Supervisor
hace 2 semanas
Valencia, Valencia, España Cross Border Talents A tiempo completoJob Summary: We are seeking a highly skilled Sales Team Leader to join our German Sales Team. As a Sales Team Leader, you will be responsible for leading a team of sales professionals and driving sales growth in the German market.Key Responsibilities:Lead a team of sales professionals to achieve sales targets and drive business growthDevelop and implement...
-
German Language Telesales Specialist
hace 4 semanas
Valencia, Valencia, España Recruitment Direct A tiempo completoGerman Speaking Telesales Agent RoleThis role involves making outbound sales calls to retailers in the B2B sector, persuading potential customers to purchase the company’s products. As a German language expert, you will be communicating with customers in their native language, showcasing our products and building strong relationships.Key...
-
Global Sales Expert in Valencia
hace 5 días
Valencia, Valencia, España Cross Border Talents A tiempo completoUnlock Your Sales Potential in a Dynamic EnvironmentWe are seeking an exceptional Native German Inside Sales Representative to join our team in Valencia.About the RoleThis is a fantastic opportunity for a highly motivated and results-driven individual to thrive in a fast-paced sales environment. As a key member of our sales team, you will be responsible for...
-
Valencia, Valencia, España Amspace Recruitment Consultancy A tiempo completoTransform Your Career with Amspace Recruitment ConsultancyWe are a leading recruitment consultancy that transforms talent acquisition into a strategic advantage. Our team is dedicated to propelling companies toward growth by providing innovative talent solutions.About the RoleWe are seeking a highly motivated and experienced Sales Representative Specialist...
-
Valencia, Valencia, España Cross Border Talents A tiempo completoPosition: Sales Expert (German Native + English B2)Location: Valencia, Spain (Onsite)Schedule: Monday to Friday, 9 am - 6 pmWe are seeking a driven and dynamic sales professional, fluent in German with a strong command of English, to join our team in Valencia. As a Sales Expert, you will be the face of our brand, engaging with clients and partners to build...
-
German Language CX Representative
hace 1 semana
Valencia, Valencia, España Multilingual Jobs Worldwide A tiempo completoIn this role, you will play a key part in shaping the customer experience at our fintech startup in Valencia. As a German-speaking CX representative, you will work closely with colleagues from diverse backgrounds to deliver outstanding service to our clients. With a focus on innovation and problem-solving, you will use your technical skills to troubleshoot...
-
Valencia, Valencia, España Cross Border Talents A tiempo completoJob Title: Native German Sales Expert for Big Tech Client in Valencia, SpainAbout the Role:We are seeking a highly motivated and experienced sales professional fluent in German to join our team in Valencia, Spain. As a sales expert, you will be responsible for building and maintaining relationships with clients, identifying new sales opportunities, and...
-
Freelance German Language Instructor
hace 1 mes
Valencia, Valencia, España Lingoda A tiempo completoEmpower Students to Achieve Their Language GoalsLingoda is a fast-growing online language school that provides a human-centric, personalized, and seamless learning experience. As a freelance German language instructor, you will have the opportunity to teach motivated adult learners from all over the world.Key Responsibilities:Deliver high-quality online...
-
Valencia, Valencia, España Cross Border Talents A tiempo completoPosition: Sales Expert (German Native + English B2)We are seeking a highly motivated sales professional fluent in German and English to join our team in Valencia, Spain.This role involves building long-term relationships with clients, providing expert assistance, and driving business growth.Key Responsibilities:Engage with clients and partners to drive sales...
-
Valencia, Valencia, España Cross Border Talents A tiempo completoAt Cross Border Talents, we're partnering with a leading Big Tech company to find a seasoned Sales Expert fluent in German and English (B2) to join our Valencia office.About the RoleWe're seeking a driven and dynamic sales professional who thrives in a fast-paced environment and is passionate about building relationships. As a key member of our team, you'll...
-
Customer Service Representative
hace 1 mes
Valencia, Valencia, España Blu Selection Spain A tiempo completoAre you passionate about delivering exceptional customer experiences in the fintech sector? We're seeking a skilled Customer Service Representative to join our vibrant team in Valencia, Spain.Your Role and Impact:As a Customer Specialist, you will play a crucial role in enhancing the customer experience. Your responsibilities will include: Supporting B2B...
-
German Language Customer Service Representative
hace 4 semanas
Valencia, Valencia, España The Learning Experience #221 A tiempo completoJob Title: Customer Experience Professional - German LanguageLocation: RemoteJob Type: Full-timeAbout Us: The Learning Experience #221 is a dynamic and creative team that values customer satisfaction and retention.Job Description:We are seeking a highly skilled German Language Customer Service Representative to join our team. As a Customer Experience...
-
Software Development Team Lead
hace 1 semana
Valencia, Valencia, España Littlebig Connection A tiempo completoDiscover your next challenge as a Software Development Team Lead at LittleBig Connection, where innovation meets collaboration.We are seeking an experienced professional to lead our software development team in Valencia, Spain. As a Software Development Team Lead, you will be responsible for guiding and managing a team of 7-12 engineers, ensuring the...
-
Valencia, Valencia, España Multilingual Jobs Worldwide A tiempo completoJob Description:Are you a native German speaker looking for a challenging role in Customer Experience? Do you have a passion for innovation and technology? We are seeking a talented German Customer Service Specialist to join our team at a leading Fintech startup in Valencia, Spain.About the Role:As a German Customer Service Specialist, you will be...
-
Valencia Fintech Support Expert
hace 1 semana
Valencia, Valencia, España Multilingual Jobs Worldwide A tiempo completoWe are looking for a skilled and enthusiastic Valencia Fintech Support Expert to join our startup team. As a German language specialist, you will provide top-notch support to our B2B customers, utilizing your excellent communication skills and technical expertise to resolve complex issues. With a strong emphasis on innovation and teamwork, you will work...
-
German Sales Representative
hace 1 semana
Valencia, Valencia, España Cross Border Talents A tiempo completoAbout Us">At Cross Border Talents, we specialize in connecting top talent with exciting opportunities. Our team is dedicated to providing a seamless experience for both clients and candidates.">Job Title: German Sales Representative">We are currently seeking an experienced German Sales Representative to join our Valencia office. This role offers a unique...
-
German Language Recruitment Specialist
hace 4 semanas
Valencia, Valencia, España The House Of Mercier A tiempo completoThe House of Mercier is a leading recruitment agency in Europe, specializing in connecting individuals with job opportunities abroad while enabling them to utilize their native language. We pride ourselves on matching talented professionals with roles that enhance their career paths in diverse environments. As a German Speaking Freelance Recruiter, you will...