Customer Care Executive Trainer
hace 2 semanas
Job Title: Customer Care Executive Trainer
About the Role:
At 2COMS Consulting Pvt. Ltd., we are seeking a highly skilled Customer Care Executive Trainer to join our team. As a CCE Trainer, you will be responsible for the end-to-end development of candidates, ensuring they are equipped with the necessary skills to excel in their roles.
Key Responsibilities:
• Take care of daily class attendance and monitor class progress
• Conduct theory and practice sessions, including field visits
• Submit reports timely to the center head and training delivery team
• Communicate effectively with the center manager and training delivery team
• Ensure 100% attendance of the batch and optimum passing percentage
• Participate in placement and guide mobilizers to enroll the right candidates
Requirements:
• Good interpersonal skills and excellent communication and presentation skills
• Knowledge of different training methodologies aligned with audience profile
• Presentable, motivator, and good leadership skills
• Good people management and interpersonal skills
• Extensive knowledge of learning principles and modern training techniques
What We Offer:
• Salary + PF + ESI
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