Global Training Director
hace 3 semanas
About the Role
As a key member of our team, you will play a vital role in ensuring the success of our language learning operations. Based in Madrid, Spain, you will be responsible for overseeing the performance and productivity of trainers worldwide.
Key Responsibilities
- Liaise with international online trainers to deliver high-quality, consistent lessons.
- Ensure trainer compliance with internal KPIs.
- Propose and follow up on trainer performance improvements.
- Take the lead in team recruitment activities.
- Oversee HR aspects of the trainer team.
- Coordinate with internal teams, including Learning Consultant, Sales, Customer Success, and Business Development.
- Conduct quarterly performance reviews of trainers.
Requirements
- Bachelor's or College degree.
- Minimum of 3-5 years of experience.
- Bilingual in English + Spanish if based in Latam.
- Excellent communication, leadership, and interpersonal skills.
- Ability to quickly adapt to changing business needs and processes.
- Ability to multitask.
- Experience in teaching is a plus.
- Experience in working in multicultural environments is a plus.
What We Offer
- A dynamic, startup-like experience within the security of a fast-growing, 22-year-old Swiss-based company.
- Learning from top executives and visionaries in the learning and language market.
- The experience of joining an innovative organization with an international, vibrant working environment.
- Full onboarding and fast ramp mentoring program leading candidates to success.
- World-class learning experience as a complimentary goFLUENT learner.
- Exciting global team-building events abroad.
About Us
At goFLUENT, we are a leading B2B provider of distance language learning solutions. We combine innovative eLearning technology, live virtual classrooms, group lessons, and one-to-one 24/7 interactive coaching. Our team is made up of individuals from diverse nationalities working together to solve new problems and change the lives of our clients.
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