Croatian Customer Support Specialist

hace 2 semanas

Madrid, Madrid, España Work International A tiempo completo

Work with the World's Most Respected Brands

As a Customer Support Agent at Work International, you will be part of an extremely driven team in Greece. Our client is a global leader in outsourcing, providing customer acquisition management, customer care, technical support, debt collection, and social media services.

Key Responsibilities:

  • Handle customer issues in a friendly, effective, and professional manner via email, chat, and phone.
  • Be creative, friendly, and solution-oriented with customers and colleagues.
  • Understand the need to meet expectations, rise above them, and go that extra mile for customers.
  • Show a flexible approach to working in a changing and fast-growing environment.

Requirements:

  • Being fluent (C2 level) in the Croatian language.
  • Good knowledge of English (B1-B2 level) required.
  • Computer skills (basic skills mandatory, advanced skills like coding preferential).
  • Good analytic skills and logical thinking.
  • Excellent communication skills: verbal, written, listening skills.
  • Proactive and quick learner, able to adapt and to continuously evolving needs to help clients grow their business on the advertising platform.
  • Ability to multitask and work under pressure.
  • EU citizenship or work permit for Greece.

What You Are Offered:

  • Complete relocation package that includes flight ticket to Greece, 2-week hotel accommodation, pick-up at the airport, assistance finding an own apartment, real estate fee covered by the client.
  • Fixed monthly salary bonus.
  • A contract focused on a long-term relationship.
  • Free Greek language lessons.
  • Private Health Coverage.
  • Professional growth & development opportunities.
  • Special HR team organizing events, sports tournaments, parties & trips.
  • Free support from the Employee Relations department during the hiring process, with regards to your Social Security number, Health Insurance (IKA), Tax Number, Bank account, etc.

Benefits of Greece:

  • An enviable history and culture.
  • A climate and cuisine that is hard to match.
  • A cost of living that is among the lowest in Europe.

Greece is a popular destination for tourists and expats alike. Along with the great food and cheap cost of living, the quality of life in Athens is very high. The city is safe compared to many major cities in Europe and much more peaceful. The city boasts a large commercial area home to many big-name brands. For many expats looking to move abroad to a vibrant city, Athens is a perfect choice.

  • Croatian Customer Support Specialist

    hace 3 semanas

    Madrid, Madrid, España Work International A tiempo completo

    Customer Support Agent Job DescriptionAs a Customer Support Agent, you will be part of a dynamic team responsible for handling customer inquiries and issues in a friendly, effective, and professional manner via email, chat, and phone.Key Responsibilities:Handle customer inquiries and issues via email, chat, and phoneProvide solutions-oriented support to...

  • Customer Support Specialist

    hace 3 semanas

    Madrid, Madrid, España Metricool A tiempo completo

    Customer Support SpecialistAt Metricool, we're looking for a skilled Customer Support Specialist to join our team. As a key member of our support team, you'll be responsible for providing exceptional customer service to our users, resolving their queries and concerns, and ensuring they have a seamless experience with our platform.Key Responsibilities:Provide...

  • Customer Support Specialist

    hace 4 semanas

    Madrid, Madrid, España Upway A tiempo completo

    Customer Support Specialist (Bike Expert)Upway is a fast-growing startup revolutionizing the e-commerce industry for e-bikes. We're seeking a highly skilled Bike Expert Customer Support Specialist to join our operations team in Spain.About the RoleAs a Bike Expert Customer Support Specialist, you will be the voice of Upway, providing exceptional support to...

  • Customer Support Specialist

    hace 4 semanas

    Madrid, Madrid, España Upway A tiempo completo

    Customer Support Specialist (Bike Expert)Upway is a fast-growing startup revolutionizing the e-commerce industry for e-bikes. We're seeking a highly skilled Bike Expert Customer Support Specialist to join our operations team in Spain.About the RoleAs a Bike Expert Customer Support Specialist, you will be the voice of Upway, providing exceptional support to...

  • Customer Support Specialist

    hace 2 semanas

    Madrid, Madrid, España Work International A tiempo completo

    Customer Support SpecialistWork International is seeking a highly skilled Customer Support Specialist to join our team in Chania, Crete. As a Customer Support Specialist, you will be responsible for handling customer issues in a friendly, effective, and professional manner via email, chat, and phone.Key Responsibilities:Provide exceptional customer service...

  • Customer Support Specialist

    hace 1 semana

    Madrid, Madrid, España CUBE A tiempo completo

    Customer Support SpecialistAre you passionate about delivering exceptional customer experiences in a fast-paced SaaS environment? We are seeking a skilled Customer Support Specialist to join our EMEA Customer Support team.Key Responsibilities:Provide timely and effective resolution to customer inquiries and issuesLog and qualify cases, coordinating with...

  • Customer Support Specialist

    hace 3 semanas

    Madrid, Madrid, España Work International A tiempo completo

    Customer Support SpecialistAre you looking for a challenging and rewarding career in customer support? As a Customer Support Specialist with Work International, you will have the opportunity to work with some of the world's most respected brands, providing exceptional customer service and support via email, chat, and phone.Key Responsibilities:Handle...

  • Customer Support Specialist

    hace 3 semanas

    Madrid, Madrid, España Work International A tiempo completo

    Customer Support SpecialistWork International is seeking a highly skilled Customer Support Specialist to join our team in Athens, Greece. As a key member of our Customer Care team, you will be responsible for providing exceptional support to our clients through various communication channels.Key Responsibilities:Handle customer inquiries and issues in a...

  • Customer Support Specialist

    hace 2 semanas

    Madrid, Madrid, España Boston Scientific Gruppe A tiempo completo

    Customer Support SpecialistAt Boston Scientific Gruppe, we're committed to solving the challenges that matter most – united by a deep caring for human life. As a leader in medical science, we're looking for a skilled Customer Support Specialist to join our team.About the RoleWe're seeking a multilingual professional to provide global industry-leading...

  • Customer Support Specialist

    hace 3 semanas

    Madrid, Madrid, España Invofox A tiempo completo

    Customer Support SpecialistWe're expanding our Customer Relations team at Invofox, the leading document AI for software companies in Europe. As a US-based company with offices in San Francisco and Madrid, we're seeking a Customer Support Specialist to drive growth and customer retention. Responsibilities:Respond to customer queries, complaints, and requests...

  • Customer Support Specialist

    hace 4 semanas

    Madrid, Madrid, España Upway A tiempo completo

    Customer Support Specialist (E-Bike Expert)About the RoleWe are seeking a highly skilled and enthusiastic Customer Support Specialist to join our operations team in Spain. As a key member of our team, you will be responsible for providing exceptional customer support to our customers, ensuring their e-bike purchasing experience is seamless and enjoyable.Key...

  • Customer Support Specialist

    hace 4 semanas

    Madrid, Madrid, España Upway A tiempo completo

    Customer Support Specialist (E-Bike Expert)About the RoleWe are seeking a highly skilled and enthusiastic Customer Support Specialist to join our operations team in Spain. As a key member of our team, you will be responsible for providing exceptional customer support to our customers, ensuring their e-bike purchasing experience is seamless and enjoyable.Key...

  • Customer Support Specialist

    hace 4 semanas

    Madrid, Madrid, España Invofox A tiempo completo

    Join Invofox as a Customer Support SpecialistWe're expanding our Customer Relations team at Invofox, the leading document AI for software companies in Europe and worldwide. As a US-based company located in San Francisco (US) and Madrid (Spain), we're actively seeking to grow our team by hiring a Customer Support Specialist for our office at San Francisco...

  • Customer Support Specialist

    hace 4 semanas

    Madrid, Madrid, España Invofox A tiempo completo

    Join Invofox as a Customer Support SpecialistWe're expanding our Customer Relations team at Invofox, the leading document AI for software companies in Europe and worldwide. As a US-based company located in San Francisco (US) and Madrid (Spain), we're actively seeking to grow our team by hiring a Customer Support Specialist for our office at San Francisco...

  • Customer Support Specialist

    hace 3 semanas

    Madrid, Madrid, España Anicare Europe A tiempo completo

    We are seeking a skilled Customer Support Specialist to join our team at Anicare Europe. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers via email, support tickets, and social media.Key responsibilities include:Managing customer queries and resolving issues in a timely and professional...

  • Customer Support Specialist

    hace 2 semanas

    Madrid, Madrid, España Work International A tiempo completo

    Customer Support SpecialistWork International is seeking a highly skilled Customer Support Specialist to join our team in Athens, Greece. As a Customer Support Specialist, you will be responsible for handling customer issues in a friendly, effective, and professional manner via email, chat, and phone.Key Responsibilities:Provide exceptional customer service...

  • Customer Support Specialist

    hace 3 semanas

    Madrid, Madrid, España Boston Scientific A tiempo completo

    Customer Support SpecialistA career with Boston Scientific is more than just a job. It's personal.We're committed to solving the challenges that matter most – united by a deep caring for human life.If you're a natural problem-solver with the imagination, courage, and spirit to make a meaningful difference, there's no better place to build your...

  • Customer Support Specialist

    hace 2 semanas

    Madrid, Madrid, España Boston Scientific Corporation A tiempo completo

    About the RoleWe are seeking a highly skilled and multilingual Customer Support Specialist to join our team at Boston Scientific Corporation. As a Customer Support Specialist, you will be responsible for providing global industry-leading support to customers via multiple communication pathways.Key ResponsibilitiesProvide support to customers via phone,...

  • Customer Support Specialist

    hace 3 semanas

    Madrid, Madrid, España Boston Scientific Gruppe A tiempo completo

    Customer Support SpecialistBoston Scientific Gruppe is seeking a highly skilled Customer Support Specialist to join our team in Madrid, Spain. As a key member of our international support team, you will provide global industry-leading support to clinicians and patients via multiple communication pathways.Key Responsibilities:Provide support to customers via...

  • Customer Support Specialist

    hace 3 semanas

    Madrid, Madrid, España Boston Scientific Gruppe A tiempo completo

    Customer Support SpecialistBoston Scientific Gruppe is seeking a highly skilled Customer Support Specialist to join our team in Madrid, Spain. As a key member of our international support team, you will provide global industry-leading support to clinicians and patients via multiple communication pathways.Key Responsibilities:Provide support to customers via...