Business Operations Analyst

hace 2 días


Barcelona, Barcelona, España Mygwork A tiempo completo
Transforming Amazon Logistics

This role is with Amazon, an inclusive employer and a member of Mygwork – the largest global platform for the LGBTQ+ business community.

About the Job

We are seeking a Senior Analyst to join our Central Operations team, driving improvement in processes and technology used within the operational team. This person will have the ability to excel and develop in new teams with a high degree of ambiguity.

Key Responsibilities
  • Enable effective decision-making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.
  • Partner with other analysts and BI engineers in planning and analytics to build analytical solutions to deliver on business goals.
  • Propose and implement business metrics for senior management reviews and work with business intelligence and data engineers to design and develop data infrastructure to support business growth.
  • Help define and drive the technology road-map.
  • Perform deep-dives to find the root causes behind variances of key parameters over a given time-period.
A Day in the Life

As an Analyst within Central Operations, you will have a wide-ranging scope covering not only driving continuous improvement in our established key performance indicators but also be responsible for driving strategic initiatives across the business.

What You Will Achieve
  • Partner with multiple functions to drive on-road efficiency whilst maintaining Delivery Service Partner (DSP) engagement.
  • Develop a strategic approach to scale Central Operations.
  • Take a pivotal role in prioritizing our external customers' needs with multiple key departments' KPIs.

This is a unique opportunity to think big, develop original ideas, and partner with AMZL Planning, Transportation, Last Mile Tech, Operations, and business expansion teams to drive performance and scalability across Central Operations and the wider business.



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