Global Salesforce Product Owner
hace 3 días
About SD Worx
SD Worx is a leading European provider of Payroll & HR services with a global reach. Our company has offices in Europe and an office in Mauritius, and our goal is to bring people solutions to life. This enables companies of any size to turn Human Resources into a source of value for the business and its employees.
Our People Solutions
We provide comprehensive employee journey solutions spanning from getting employees paid to attracting, rewarding, and developing talent. We work closely with clients to understand their needs and tailor our solutions to meet their requirements.
Your Role
This position is within the Enterprise Tools environment. As the Product Owner of the Salesforce Service Cloud domain, you will be responsible for maximizing the value of these tools through effective backlog management and evolution within the SD Worx product landscape. You will work closely with internal stakeholders, the product team, and other teams to create user stories and prioritize them for the team. Consideration will be given to the support that must be delivered on existing tools and future plans.
Key Responsibilities
You will take end-to-end responsibility to further evolve the tools and follow up on projects from start to finish. The Salesforce Service Cloud team is responsible for service management in our enterprise value chain, meaning all customer inquiries around services purchased come through this tool and are distributed to relevant persons in the company who need to follow up or answer questions. Your focus will be on ensuring customer requests are handled by someone in SD Worx for countries where we are active.
What We Offer
An attractive salary based on your experience and achievements, along with the freedom to compose your personal benefit package. A dynamic environment offering flexible working hours and the option to work from home. Opportunities for learning through individual development plans and professional training, as well as career growth whether you want to become more of an expert in your field or expand your knowledge horizontally.
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