Collections Specialist with French Language Expertise
hace 1 semana
Collections Representative with French for Middle East Market
Job Summary
We are seeking a highly skilled Collections Representative with a strong background in French language and a passion for engaging with customers. The successful candidate will be responsible for managing and collecting outstanding accounts receivable, ensuring timely payment from clients, and maintaining accurate records of collection efforts.
Key Responsibilities
- Monitor and review assigned accounts through the Collections Tool, including dispute management.
- Proactive outbound collection calls, emails, and dunning letters.
- Complete customer account reconciliations as required.
- Work closely with Commercial, Customer Experience, and customers to reduce/eliminate overdue invoices.
- Accountable for the end-to-end process for notifications created in the SAP Dispute Management Tool.
- Assist the Credit team to review blocked accounts and overdue status to ensure compliance with AR Corporate Credit.
We Offer
- A flexible work environment that empowers people to take accountability for their work and own the outcome.
- Barrier-free communities within our organization where every employee is equally valued and respected.
- A culture that prioritizes safety and well-being, both physically and mentally.
- An eagerness to be one team and learn from each other to bring progress to life and create a better future.
- Responsibility and accountability in living company values and driving sustainable solutions.
You Bring
- Minimum of 2 years of prior experience in collections.
- Fluent communication skills in English and French – both oral and written.
- Good negotiation ability.
- Technical / Professional knowledge in collection processes.
- Professional interpersonal skills and the ability to adjust and interact with all levels of stakeholders.
- Proficiency in Microsoft Applications with advanced level in Microsoft Word, Excel, PowerPoint, and Outlook.
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