Front Desk Hospitality Agent

hace 3 semanas

Barcelona, Barcelona, España Sonder A tiempo completo
About Sonder

Sonder is a revolutionary hospitality company that aims to make a world of better stays open to all. Our properties are unique, with a mix of rooms, suites, and apartments, each with a bespoke design. Our mobile app allows guests to effortlessly navigate their stay, from check-in to checkout.

Job Summary

We are seeking a highly motivated and service-minded individual to join our team as a Front Desk Hospitality Agent. As the face of Sonder, you will work collaboratively with team members to create an exceptional first impression on our guests, visitors, and internal and external partners.

Key Responsibilities
  • Guide guests through the technology-rich Sonder experience, ensuring they make the most of their stay by engaging with the Sonder app and self-service features.
  • Communicate with guests in-person and through digital communication systems to anticipate and address their needs, ensuring a seamless and enjoyable experience throughout their stay.
  • Handle all guest interactions with the highest quality of service and professionalism, owning guest issues to resolution and accommodating requests whenever possible.
  • Ensure the maintenance, cleanliness, and organization of both guest-facing and back-of-house working spaces, contributing to a welcoming and efficient environment for both guests and team members.
  • Flexibly support the back-of-house team on a day-to-day basis as needs arise, including housekeeping quality audits, inventory checks, and minor maintenance and technology issues.
Requirements
  • Demonstrated experience working in hotels, restaurants, or customer-facing hospitality, service, and/or customer experience roles.
  • Personable, service-minded, and positive; you love speaking with guests in-person and through digital support channels.
  • Excellent problem-solving skills, with a proactive approach to addressing guest needs and a desire to 'get it done' for our guests.
  • Strong computer literacy and writing skills, and comfortable switching between multiple desktop and mobile applications.
  • Organized, hardworking, and detail-oriented; someone who thrives in a fast-paced environment with an ability to work effectively both independently and in a team.
What We Offer

We offer a competitive salary and benefits package, including health insurance, dental insurance, and vision insurance. If you are a motivated and service-minded individual who is passionate about delivering exceptional guest experiences, we encourage you to apply.

  • Front Desk Hospitality Agent

    hace 2 semanas

    Barcelona, Barcelona, España Sonder A tiempo completo

    About the Role:Sonder is seeking a highly motivated and customer-focused Front Desk Hospitality Agent to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences, ensuring seamless check-ins and check-outs, and maintaining a clean and organized front desk area.Key Responsibilities:Provide...

  • Front Desk Hospitality Agent

    hace 1 semana

    Barcelona, Barcelona, España Sonder A tiempo completo

    About the Role:Sonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations. As a Front Desk Hospitality Agent, you will be the face of Sonder, making an awesome first impression on our guests, visitors, and all internal and external partners.Key Responsibilities:• Guide guests through...

  • Front Desk Hospitality Representative

    hace 3 semanas

    Barcelona, Barcelona, España Sonder A tiempo completo

    Join Sonder's Team as a Front Desk Hospitality AgentSonder is a hospitality company that's revolutionizing the way people stay in cities. We're looking for a Front Desk Hospitality Agent to join our team in Barcelona, Spain.As a Front Desk Hospitality Agent, you'll be the face of Sonder, making an awesome first impression on our guests, visitors, and all...

  • Front Desk Hospitality Representative

    hace 3 semanas

    Barcelona, Barcelona, España Sonder A tiempo completo

    Join Sonder's Team as a Front Desk Hospitality AgentSonder is a hospitality company that's revolutionizing the way people stay in cities. We're looking for a Front Desk Hospitality Agent to join our team in Barcelona, Spain.As a Front Desk Hospitality Agent, you'll be the face of Sonder, making an awesome first impression on our guests, visitors, and all...

  • Front Desk Hospitality Agent

    hace 1 semana

    Barcelona, Barcelona, España Sonder A tiempo completo

    About SonderSonder is a hospitality company that aims to revolutionize the way people stay. Our properties are designed to provide a unique and personalized experience for our guests. We are looking for a Front Desk Hospitality Agent to join our team in Megeve, France.Job SummaryWe are seeking a detail-oriented and customer-focused individual to provide...

  • Front Desk Hospitality Agent

    hace 2 semanas

    Barcelona, Barcelona, España Sonder A tiempo completo

    Role OverviewSonder is a hospitality company that is revolutionizing the industry through innovative, tech-powered service and inspiring, thoughtfully designed accommodations. We are seeking a Front Desk Hospitality Agent to join our team and be the face of Sonder, making an awesome first impression on our guests, visitors, and all internal and external...

  • Front Desk Hospitality Agent

    hace 2 semanas

    Barcelona, Barcelona, España Sonder A tiempo completo

    Job SummarySonder is a hospitality company that is revolutionizing the way people stay. We are looking for a Front Desk Hospitality Agent to join our team and help us deliver an exceptional guest experience.Key Responsibilities* Be the face of Sonder and provide exceptional customer service to our guests* Collaborate with the team to create a welcoming and...

  • Front Desk Hospitality Agent

    hace 2 semanas

    Barcelona, Barcelona, España Sonder A tiempo completo

    About the RoleWe are seeking a highly skilled and enthusiastic Front Desk Hospitality Agent to join our team at Sonder. As the face of our company, you will be responsible for delivering exceptional guest experiences and ensuring that our properties are clean, organized, and welcoming.As a Front Desk Hospitality Agent, you will be the primary point of...

  • Front Desk Hospitality Representative

    hace 1 semana

    Barcelona, Barcelona, España Sonder A tiempo completo

    Role OverviewSonder is a hospitality company that is revolutionizing the industry through innovative, tech-powered service and inspiring, thoughtfully designed accommodations. As a Front Desk Hospitality Representative, you will be the face of Sonder, making an awesome first impression on our guests, visitors, and all internal and external partners.Key...

  • Front Desk Hospitality Agent

    hace 2 semanas

    Barcelona, Barcelona, España Sonder A tiempo completo

    About SonderSonder is a hospitality company that aims to revolutionize the way people experience travel. We offer a unique blend of rooms, suites, and apartments, each with its own bespoke design.Our mobile app allows guests to navigate their stay effortlessly, from check-in to checkout. We're looking for someone who shares our passion for hospitality and is...

  • Front Desk Hospitality Representative

    hace 1 semana

    Barcelona, Barcelona, España Sonder A tiempo completo

    About the RoleWe are seeking a skilled Front Desk Hospitality Agent to join our team at Sonder. As the face of our company, you will be responsible for delivering exceptional guest experiences and ensuring that our properties meet the highest standards of hospitality.Key ResponsibilitiesProvide exceptional guest service and support to ensure a seamless and...

  • Front Desk Hospitality Agent

    hace 3 semanas

    Barcelona, Barcelona, España Sonder A tiempo completo

    About SonderSonder is a revolutionary hospitality company that's changing the way people stay. Our unique properties offer a mix of rooms, suites, and apartments, each with its own bespoke design. With our mobile app, guests can easily navigate their stay, from check-in to checkout.Job SummaryWe're looking for a highly motivated and service-oriented...

  • Front Desk Hospitality Agent

    hace 3 semanas

    Barcelona, Barcelona, España Sonder A tiempo completo

    About SonderSonder is a hospitality company that's revolutionizing the way people stay. We're on a mission to make a world of better stays open to all.The RoleWe're looking for a Front Desk Hospitality Agent to join our team. As the face of Sonder, you'll be responsible for creating an exceptional first impression on our guests, visitors, and partners....

  • Front Desk Hospitality Agent

    hace 3 semanas

    Barcelona, Barcelona, España Sonder A tiempo completo

    About SonderSonder is a hospitality company that's revolutionizing the way people stay. We're on a mission to make a world of better stays open to all.The RoleWe're looking for a Front Desk Hospitality Agent to join our team. As the face of Sonder, you'll be responsible for creating an exceptional first impression on our guests, visitors, and partners....

  • Front Desk Hospitality Agent

    hace 3 semanas

    Barcelona, Barcelona, España Sonder A tiempo completo

    About SonderSonder is a revolutionary hospitality company that's changing the way people stay. Our unique properties offer a mix of rooms, suites, and apartments, each with its own bespoke design. With our mobile app, guests can easily navigate their stay, from check-in to checkout.Job SummaryWe're looking for a highly motivated and service-oriented...

  • Front Desk Supervisor

    hace 1 semana

    Barcelona, Barcelona, España Belmonte Group A tiempo completo

    Job Title: Front Desk Supervisor - Hospitality ExpertJob Summary: We are seeking a highly skilled Front Desk Supervisor to join our team at Belmonte Group. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences, supervising the front desk area, and coordinating office operations.Key...

  • Front Desk Hospitality Ambassador

    hace 2 semanas

    Barcelona, Barcelona, España Sonder A tiempo completo

    Role OverviewWe are seeking a highly skilled and enthusiastic Front Desk Hospitality Agent to join our team at Sonder. As the face of our company, you will be responsible for delivering exceptional guest service and creating a warm and welcoming environment for our guests.Key Responsibilities:Provide personalized support to guests, addressing their needs and...

  • Front Desk Hospitality Representative

    hace 2 semanas

    Barcelona, Barcelona, España Sonder A tiempo completo

    About the RoleSonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations. As a Front Desk Hospitality Representative, you will be the face of Sonder, making an awesome first impression on our guests, visitors, and all internal and external partners. You will guide guests through the...

  • Front Desk Hospitality Representative

    hace 1 semana

    Barcelona, Barcelona, España Sonder A tiempo completo

    Sonder is a hospitality company that's revolutionizing the way people stay. Our properties are unique, with a mix of rooms, suites, and apartments that offer a bespoke experience for each guest. We're looking for someone who's passionate about hospitality operations and is excited about the opportunity to make a difference in the lives of our guests.**The...

  • Front Desk Hospitality Agent

    hace 3 semanas

    Barcelona, Barcelona, España Sonder Inc. A tiempo completo

    About Sonder Inc.Sonder Inc. is a revolutionary hospitality company that aims to make a world of better stays open to all. Our unique properties offer a bespoke design, featuring a mix of rooms, suites, and apartments. With our mobile app, guests can effortlessly navigate their stay, from check-in to checkout.Job SummaryWe are seeking a highly skilled Front...