Customer Service Representative in Valencia

hace 2 días

Valencia, Valencia, España Blu Selection A tiempo completo
Job Title: Customer Service Representative in Valencia

Are you looking for a role where you can learn more about the fintech sector? Do you enjoy supporting B2B customers in their mission to plan their financial future?

Responsibilities and Impact:
  • Support B2B customers primarily via email and chat, but also via phone
  • Continuously brainstorm with colleagues to improve the customer experience
  • Problem-solving, innovation, and change management are part of daily tasks
  • Check and process payment requests from sellers and buyers via various customer platforms
  • Responsible for Trustpilot reviews to improve the company's overall NPS through excellent service
  • Identify and escalate customer questions and come up with suitable solutions
  • Map and improve business processes to enhance the customer journey and customer satisfaction
Requirements:
  • Proficiency in Dutch at a native level and a C1 level in English
  • Minimum MBO4 diploma, background in IT/finance/economics is a plus
  • Computer skills
  • Excellent communication skills
  • Proactive and solution-oriented
  • Interested in working in an ambitious team
What's in it for you?
  • Monthly gross salary of €1,600
  • Spanish lessons
  • Great Friday evening get-togethers
  • Fitness boot camps to stay fit and active
  • Mindfulness lessons
  • Working for a tech startup where you can develop and where there's room for your ideas
  • Improve your professional skills: communication, innovation, and implementation of new technology
  • Free lunch and breakfast at the office
  • An international, close-knit work environment with 24 nationalities

  • Customer Service Representative in Valencia

    hace 2 días

    Valencia, Valencia, España Blu Selection A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team in Valencia. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our B2B clients, troubleshooting issues, and improving the overall customer experience.Key ResponsibilitiesSupport B2B customers via email,...

  • Customer Service Representative in Valencia

    hace 2 días

    Valencia, Valencia, España Blu Selection A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team in Valencia. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our B2B clients, troubleshooting issues, and improving the overall customer experience.Key ResponsibilitiesSupport B2B customers via email,...

  • Customer Service Representative in Valencia

    hace 1 semana

    Valencia, Valencia, España Blu Selection A tiempo completo

    Job Title: Customer Service RepresentativeWe are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Valencia, Spain.Job Description:As a Customer Service Representative, you will be responsible for providing exceptional customer service to our B2B clients, primarily through email and chat,...

  • Customer Service Representative in Valencia

    hace 1 semana

    Valencia, Valencia, España Blu Selection A tiempo completo

    Job Title: Customer Service RepresentativeWe are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Valencia, Spain.Job Description:As a Customer Service Representative, you will be responsible for providing exceptional customer service to our B2B clients, primarily through email and chat,...

  • Customer Service Representative in Valencia

    hace 2 días

    Valencia, Valencia, España Blu Selection A tiempo completo

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team in Valencia. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our B2B clients, resolving their queries and issues in a timely and professional manner.Key ResponsibilitiesProvide customer...

  • Customer Service Representative in Valencia

    hace 2 días

    Valencia, Valencia, España Blu Selection A tiempo completo

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team in Valencia. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our B2B clients, resolving their queries and issues in a timely and professional manner.Key ResponsibilitiesProvide customer...

  • Customer Service Representative in Valencia

    hace 2 semanas

    Valencia, Valencia, España Blu Selection A tiempo completo

    Customer Service Representative in FintechWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Fintech. As a key member of our customer support team, you will be responsible for providing exceptional service to our B2B clients, ensuring their financial future is planned and executed...

  • Customer Service Representative in Valencia

    hace 2 semanas

    Valencia, Valencia, España Blu Selection A tiempo completo

    Customer Service Representative in FintechWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Fintech. As a key member of our customer support team, you will be responsible for providing exceptional service to our B2B clients, ensuring their financial future is planned and executed...

  • Customer Service Representative in Valencia

    hace 1 día

    Valencia, Valencia, España Blu Selection A tiempo completo

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Valencia. As a key member of our customer support team, you will be responsible for providing exceptional service to our B2B clients, resolving issues, and improving their overall experience.Key...

  • Customer Service Representative in Valencia

    hace 2 días

    Valencia, Valencia, España Blu Selection A tiempo completo

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Valencia. As a key member of our customer support team, you will be responsible for providing exceptional service to our B2B clients, resolving issues, and improving their overall experience.Key...

  • Customer Service Representative in Valencia

    hace 2 semanas

    Valencia, Valencia, España Blu Selection A tiempo completo

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Valencia. As a key member of our customer support team, you will be responsible for providing exceptional service to our B2B clients, helping them achieve their financial goals.Key ResponsibilitiesProvide timely and...

  • Customer Service Representative in Valencia

    hace 2 semanas

    Valencia, Valencia, España Blu Selection A tiempo completo

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Valencia. As a key member of our customer support team, you will be responsible for providing exceptional service to our B2B clients, helping them achieve their financial goals.Key ResponsibilitiesProvide timely and...

  • Customer Service Representative in Valencia

    hace 1 mes

    Valencia, Valencia, España Blu Selection A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Blu Selection in Valencia. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our B2B clients, supporting them in their mission to plan their financial future.Key ResponsibilitiesCustomer Support: Provide...

  • Customer Service Representative in Valencia

    hace 1 mes

    Valencia, Valencia, España Blu Selection A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Blu Selection in Valencia. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our B2B clients, supporting them in their mission to plan their financial future.Key ResponsibilitiesCustomer Support: Provide...

  • Customer Service Representative in Valencia

    hace 4 semanas

    Valencia, Valencia, España Blu Selection A tiempo completo

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team in Valencia. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our B2B clients, helping them achieve their financial goals.Key Responsibilities:Provide timely and effective support to customers via email,...

  • Customer Service Representative in Valencia

    hace 4 semanas

    Valencia, Valencia, España Blu Selection A tiempo completo

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team in Valencia. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our B2B clients, helping them achieve their financial goals.Key Responsibilities:Provide timely and effective support to customers via email,...

  • Customer Service Representative in Valencia

    hace 4 semanas

    Valencia, Valencia, España Blu Selection A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team in Valencia, Spain. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our B2B clients, helping them navigate the fintech sector and achieve their financial goals.Key Responsibilities:Support clients via email,...

  • Customer Service Representative in Valencia

    hace 4 semanas

    Valencia, Valencia, España Blu Selection A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team in Valencia, Spain. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our B2B clients, helping them navigate the fintech sector and achieve their financial goals.Key Responsibilities:Support clients via email,...

  • Customer Service Representative

    hace 1 hora

    Valencia, Valencia, España Recruit4Work SL A tiempo completo

    About the RoleWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team in Valencia, Spain. As a key member of our customer support team, you will be responsible for providing exceptional service to our Belgian telecom company customers, handling administrative and technical inquiries with ease and professionalism.Key...

  • Customer Service Representative in Valencia

    hace 2 días

    Valencia, Valencia, España Blu Selection A tiempo completo

    About the RoleYour responsibilities and impact as a Customer Specialist for Fintech Industry will be:Providing exceptional support to B2B customers through various communication channels, including email, chat, and phone.Collaborating with colleagues to continuously improve the Customer Experience.Troubleshooting, innovation, and change management are...