Global Slovakian Customer Service Representative
hace 20 horas
Succeed in a fulfilling career with Head Hunt International as a Global Slovakian Customer Service Representative, offering top-notch customer support & German technical expertise in Athens, Greece.
We provide exceptional opportunities for experienced professionals to work alongside world leaders in tech. This is an ideal position for those eager to experience the computer software, consumer electronics, personal computers, and online platforms industry. Join our team to deliver top-notch solutions and make every customer happy
Key Responsibilities:
- Identify customers' needs and provide effective solutions, including sales assistance.
- Guide customers on billing inquiries, transactions, and timely resolution of inquiries.
- Assist customers with placing orders and related issues.
- Answer customer inquiries, troubleshoot or escalate technical issues, and assist with account problems.
- Foster excellent diagnostic procedures with a focus on efficiently addressing frequently asked questions.
You Will Bring:
- Fluency in Slovak language.
- Exceptional communication skills.
- Sales experience with consumer products and services will be beneficial.
- Technical research skills to resolve customer problems.
- Advanced internet research skills.
- An empathetic and communicative approach.
- A positive and adventurous attitude.
- A willingness to learn and absorb new knowledge.
What We Offer:
- Full relocation support to Greece, covering flight expenses, accommodation, and housing search process.
- A competitive monthly salary of approximately €3,500, plus 2 additional salaries per year.
- Healthcare benefits and various discounts.
- Professional growth and development opportunities.
- State-of-the-art premises with relaxing break areas.
- A great working environment within a Great Place to Work-Certified company that values diversity and offers equal opportunities.
- Free online Greek language courses.
Requirements:
- Candidate must possess EU citizenship or have permission to work in Greece.
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