Customer Service Representative

hace 5 días

Madrid, Madrid, España Recruit4Work SL A tiempo completo
Customer Service Agent - Dutch

We are seeking a highly skilled and customer-focused Customer Service Agent to join our team. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and ensuring customer satisfaction.

Key Responsibilities:
  • Provide technical support to customers via phone, chat, and email
  • Resolve customer complaints and issues in a timely and professional manner
  • Collaborate with internal teams to resolve complex customer issues
  • Develop and maintain a deep understanding of our products and services
  • Stay up-to-date with industry trends and best practices in customer service
Requirements:
  • Fluent in Dutch and working proficiency in English
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong analytical and technical skills
  • Experience in a customer-facing role, preferably in a technical support environment
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Flexible working hours and remote work options
  • A comprehensive training program to help you succeed in your role
Location:

Remote, must be based in Greece

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