Customer Service Representative

hace 4 semanas


Madrid, Madrid, España Sumsub A tiempo completo
About the Role

We are seeking a highly skilled Customer Service Representative to join our team at Sumsub. As a Customer Service Representative, you will be responsible for providing exceptional customer support to our clients, primarily in German.

Your key responsibilities will include:

  • Effectively interacting with users through verbal and written communication
  • Safeguarding data and ensuring confidentiality and security
  • Adhering to legal regulations and company standards
  • Providing continuous support and guidance to clients

About You

We are looking for a candidate with:

  • Previous experience in customer service-based roles (considered an advantage)
  • Conversational German and English language skills
  • Good communication skills
  • Ability to navigate a large amount of information

What We Offer

As a Customer Service Representative at Sumsub, you will enjoy:

  • A full-time position with a flexible schedule (approximately 35 hours per week)
  • Performance bonuses
  • 20 days of paid vacation leave
  • A chance to work with a product that makes a real difference in the online world

Why Join Us?

At Sumsub, we value diversity and inclusivity. We are committed to building a global community of innovators, creators, and thinkers. If you are passionate about customer service and want to make a difference, join our team and let's shape the future together



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