Customer Service Representative
hace 4 semanas
We are seeking a highly skilled Customer Service Representative to join our team at Sumsub. As a Customer Service Representative, you will be responsible for providing exceptional customer support to our clients, primarily in German.
Your key responsibilities will include:
- Effectively interacting with users through verbal and written communication
- Safeguarding data and ensuring confidentiality and security
- Adhering to legal regulations and company standards
- Providing continuous support and guidance to clients
About You
We are looking for a candidate with:
- Previous experience in customer service-based roles (considered an advantage)
- Conversational German and English language skills
- Good communication skills
- Ability to navigate a large amount of information
What We Offer
As a Customer Service Representative at Sumsub, you will enjoy:
- A full-time position with a flexible schedule (approximately 35 hours per week)
- Performance bonuses
- 20 days of paid vacation leave
- A chance to work with a product that makes a real difference in the online world
Why Join Us?
At Sumsub, we value diversity and inclusivity. We are committed to building a global community of innovators, creators, and thinkers. If you are passionate about customer service and want to make a difference, join our team and let's shape the future together
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